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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John T

John T

August 17, 2026

5  out of  5
rating by John T
"I had very satisfying experiences with Dominique Garcia regarding my recent home insurance policy process. She is very knowledgeable, detailed in what she’s doing. Thanks"
We responded:
"We are so glad Dominique could assist you, John! Delivering attentive, detailed, and professional guidance whenever you set up or manage your homeowners coverage is a top priority for our team. Thank you for taking a moment to leave her a shoutout!"
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Michael

August 14, 2026

5  out of  5
rating by Michael
"I am extremely happy with Mr Cross and his professionalism timely replies and dedication to helping me with every question and explaining my policy in detail to me won't and could not ask for someone better to handle my policy Thank you again Mr Cross you're the definition of great customer service."
We responded:
"Thank you, Michael! I'm glad to hear that Cross provided you with such professional and dedicated service. It's wonderful to know he was able to assist you with your questions and explain your policy thoroughly. We appreciate your feedback and are here if you need anything else!"
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Miriam Estrada

August 13, 2026

5  out of  5
rating by Miriam Estrada
"Thank you Jocelyne!

She helped me threw the process on adding a vehicle and answered a couple questions i had about billing , im very happy with the service i was provided, i asked she answered.

Thank you again jocelyne"
We responded:
"Thank you, Miriam! I'm glad Jocelyne was able to assist you with your billing questions. We're happy to hear you're satisfied with the service. Feel free to reach out if you need anything else!"
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macy greeson

August 12, 2026

5  out of  5
rating by macy greeson
"My husband and I recently moved from TN to TX and bought a car here in TX, so we had to get the appropriate state auto insurance. I passed Kathleen's Billboard and reached out to their office here in Fort Worth. Victor helped me and he was truly wonderful. He was full of information and was so transparent with me. He understood what I was needing and wanting and assisted me in setting up auto insurance that matched those needs. He is extremely personable and so incredibly helpful! He made a stressful situation a breeze! So thankful for this group of folks and all their help!"
We responded:
"Macy, thank you for taking the time to leave us a review! I'm really happy to hear that Victor was able to make your transition to Texas smooth and stress-free. It's great to know he provided the information and support you needed. We're grateful to have you with us in Fort Worth. Let us know if we can help with anything else!"
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Kent Ellis

August 10, 2026

5  out of  5
rating by Kent Ellis
"Cross was extremely helpful when he called to tell me about my discounted rate for being a customer for 20+ years AND receiving a dividend for being a customer. He was very polite and was able to answer all my questions. He deserves a raise!"
We responded:
"Thank you, Kent! I'm really happy to hear that Cross was able to assist you with your discounted rate and dividend. It's great to know he provided you with the information you needed and was polite throughout. We appreciate your long-term loyalty and support. Let us know if we can help with anything else!"
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J. Lewallen

August 7, 2026

5  out of  5
rating by J. Lewallen
"Thank you Lina at Kathleen Alexander / State Farm Insurance for once again quickly helping me maintain my auto insurance on a new vehicle purchase. As always, you devoted your complete attention to ensuring that all issues were resolved and everything was in place. thanks!"
We responded:
"Thank you, J. Lewallen, for sharing your experience! I'm happy to hear that our office could assist with the insurability issues and that Kaitlyn was able to resolve the Drive Safe app situation for you. Your appreciation means a lot to us, and we're here for any future needs or questions you might have."
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rebecca logan

August 7, 2026

5  out of  5
rating by rebecca logan
"Cross was a pleasure to work with. He was informative without being pushy. He gave me my options, making sure I was clear with whatever decision I made. Gave me an open door to call if I needed help with anything.Just had a great conversation and experience overall. 10 out of 10 recommend💯"
We responded:
"Thank you, Rebecca! I'm happy to hear that Cross provided you with such a positive experience and clear information. It's great to know you felt comfortable with your decisions and that you have an open line to reach out anytime. We appreciate your recommendation! Let us know if we can help with anything else!"
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Patricia Westermann

August 6, 2026

5  out of  5
rating by Patricia Westermann
"I had an amazing experience working with Cross! He went above and beyond to help me find a great rate for my cars and renters insurance. He was knowledgeable, patient, and took the time to explain all my options so I felt confident in my decision. It's not often you come across someone who truly cares about getting you the best deal while also providing excellent customer service. I highly recommend Cross to anyone looking for insurance, he made the entire process easy and stress-free!"
We responded:
"Hi, Patricia! It's truly rewarding to hear about your interaction with Cross. Delivering knowledgeable, patient support and making sure you connect with someone who genuinely cares about your car and renters coverage is a top priority for our entire team. Thank you for recognizing his hard work and recommending him so highly!"
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Elmedin

August 5, 2026

5  out of  5
rating by Elmedin
"Cross called me about my premium being lowered and was very knowledgeable, funny and pleasant to talk to"
We responded:
"Elmedin, thank you for taking the time to leave us a review! I'm happy to hear that Cross was able to assist you with your premium and make the experience enjoyable. We appreciate your feedback and support. Let us know if we can help with anything else!"
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David Gorman

August 5, 2026

1  out of  5
rating by David Gorman
"She was horrible"
We responded:
"David, thank you for your feedback. We're sorry to hear about your experience. After reviewing the situation, we believe there may have been some confusion, as you were not a customer or prospect with our office at the time of the interaction. While we understand that situations involving insurance can sometimes be frustrating, our team is committed to treating everyone with courtesy and respect, regardless of whether they are current customers.

If there's anything we can clarify or if you'd like to discuss what happened in more detail, we welcome the opportunity to speak with you directly."
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Casandra Coen

August 4, 2026

5  out of  5
rating by Casandra Coen
"Dominique G. was so helpful and thorough on helping me build my auto and renters insurance policy. She went through all of the details with me and explained in detail any and all questions that I had. Thank you so much!"
We responded:
"Casandra, thank you for taking the time to leave us a review! I'm glad to hear that Dominique was able to assist you with your insurance policies. We always aim to make sure all your questions are answered thoroughly. We're always happy to help if anything comes up."
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J Kinney

August 3, 2026

5  out of  5
rating by J Kinney
"Victor was very nice and I got what I needed within minutes. Thanks for the great service!"
We responded:
"Thank you, J! I'm happy to hear that Victor provided you with quick and helpful service. We appreciate your feedback and are glad you had a positive experience. Let us know if we can help with anything else!"
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Ed Butler

July 31, 2026

5  out of  5
rating by Ed Butler
"I highly recommend Cross Corcoran for your insurance needs. He made the process of switching my home and auto insurance easy and stress-free. I had checked with several other companies, and Cross was able to beat everyone else’s price while still providing excellent service.

He is very personable, easy to talk to, and genuinely takes the time to help his clients. He followed up exactly when he said he would and made sure all my questions were answered throughout the process.

I truly appreciate his professionalism, honesty, and commitment to finding the best coverage at a great value. If you’re looking for someone who will go the extra mile, I highly recommend Cross."
We responded:
"Thank you, Ed, for taking the time to leave us such a thoughtful review! I'm glad to hear that Cross made your transition to our office smooth and stress-free. It's great to know he was able to provide you with excellent service and competitive pricing. We truly appreciate your recommendation and are here to help if you need anything else!"
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Mari

July 30, 2026

5  out of  5
rating by Mari
"My homeowners insurance shopping experience with State Farm, and specifically with Cross Corcoran, was a pleasant and dare I say, enjoyable experience! Cross went above and beyond to make the process as smooth as possible for me. I’m one of those people that takes their time to make an important decision and cross was there to explain every piece of my policy in detail, carefully and patiently. Cross maintained continuous communication and followed up with me when it was difficult for me to take his calls during work hours.

Best of all, Cross was able to give me better coverage and a better price than my precious insurer. As a single woman, veteran, and first time homeowner, Cross made me feel valued and worthy of getting the best price! I highly recommend Cross with Kathleen Alexander State Farm for your insurance needs or a quote! Best customer service around!"
We responded:
"Thank you, Mari! I'm really happy to hear that Cross made your insurance shopping experience both pleasant and enjoyable. It's great to know that he was able to provide you with better coverage and pricing while making you feel valued. Your recommendation means a lot to us. We're always here if you need anything else!"
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Bruce Casten

July 29, 2026

5  out of  5
rating by Bruce Casten
"Lina was quick to help us insure our new vehicle with Kathleen Alexander's office. She acted professionally, answered all my questions and took care of us like a "good neighbor"."
We responded:
"Thank you for the wonderful review, Bruce! Karisa is a fantastic asset to our team and we’re happy to hear she was able to help you with your homeowner's insurance policies! We are always here for you."
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Emily Miller

July 21, 2026

5  out of  5
rating by Emily Miller
"Cross contacted me about a great offer to save money on my car insurance and add life insurance. He was professional and fully explained the offer. He made the process fast and easy. I've worked with Cross before and have always had good interactions."
We responded:
"Emily, thank you for taking the time to leave us a review! I'm happy to hear that Cross provided you with a professional and smooth experience while discussing your insurance options. It's great to know you've consistently had positive interactions with him. We're always here if you need anything else!"
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Lachelle Allen

July 20, 2026

5  out of  5
rating by Lachelle Allen
"I recently signed up for auto insurance with this office and had a great experience. Cross, my agent was kind and patient with me throughout the process, even when I was skeptical and asked a lot of questions. He took the time to walk me through everything clearly, and the transaction went smoothly. On top of that, I ended up saving money compared to what I expected to pay. I really appreciated the honest, no pressure approach and it made a big difference in feeling comfortable with my decision. Highly recommend if you’re looking for someone patient and trustworthy to help you find the right policy."
We responded:
"Lachelle, thank you for taking the time to leave us a review! I'm happy to hear that Cross was able to provide you with a smooth and informative experience while helping you find the right insurance policy. It's great to know that our honest and patient approach made you feel comfortable and even helped you save some money. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Samantha Soto

July 20, 2026

5  out of  5
rating by Samantha Soto
"Victor has helped me multiple times over the last couple of years and I am so grateful. This most recent time, he got me more auto coverage than I currently had and saved me almost $100 monthly. He is wonderful to work with, answered all my questions, and would recommend every time!!!"
We responded:
"We love to see reviews like yours, Samantha! Victor works hard to deliver thorough, knowledgeable, and patient support, and knowing he provided you with better auto coverage at a lower price is awesome to see. Thank you for taking the time to share your feedback and shoutout!"
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Dialisel Rivera

July 16, 2026

5  out of  5
rating by Dialisel Rivera
"Cross made the process of switching my insurance incredibly easy. He took the time to review all of my available discounts, helped me bundle my homeowners and auto policies, and made sure I was getting the best value possible. What I appreciated most was that he patiently explained my coverage options and answered questions about my policy that I didn’t fully understand, without ever making me feel rushed. He was professional, responsive, and genuinely looked out for my best interests. I highly recommend Cross to anyone looking for an honest and knowledgeable State Farm agent!"
We responded:
"Thank you, Dialisel Rivera! I'm really glad to hear that Cross made your insurance switch smooth and straightforward. It's important to us that you feel informed and comfortable with your coverage, and I'm happy Cross was able to assist you with that. We appreciate your recommendation and are here if you need anything else!"
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David Velasquez

July 14, 2026

5  out of  5
rating by David Velasquez
"Total professionalism from Victor! He was super detailed in answering all my questions and he made sure I only received what I needed. I highly recommend you ask for him if you are looking for a quote"
We responded:
"Thank you, David! I'm glad to hear that Victor provided you with such detailed and professional service. We appreciate your recommendation and are here to help if you need anything else. Thanks for choosing us!"
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Marilyn Riner

July 11, 2026

5  out of  5
rating by Marilyn Riner
"I am saving so much $$ with State Farm on my properties and autos! Great service and always on it! Cross helped me understand my auto policy needs yesterday. Dominique has been my go-to for home policies! Thanks for helping me save money!!"
We responded:
"Marilyn, thank you for taking the time to leave us a review! I'm happy to hear that you're saving money with us and that Cross and Dominique have been able to assist you with your policies. We appreciate your support and are here if you need anything else!"
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Claire H

July 7, 2026

5  out of  5
rating by Claire H
"Cross is super friendly, helpful and knowledgeable! He answered my questions patiently and explained things to me. I really enjoyed talking to him."
We responded:
"It's truly rewarding to see that Cross provided the patient guidance, deep knowledge, and friendly support you deserved during your interaction, Claire. Thank you for sharing your feedback with our Fort Worth office and letting everyone know about your positive experience!"
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Jay Patel

July 7, 2026

5  out of  5
rating by Jay Patel
"I went to State Farm insurance Agent to see my agent Dominique Garcia she is very good but she was busy so Jocelyne Sepulveda came from office and took care of my promptly."
We responded:
"Jay, thank you for taking the time to leave us a review! I'm happy to hear that Jocelyne was able to assist you promptly when Dominique was busy. We always aim to provide great service, and it's wonderful to know you had a positive experience. Let us know if we can help with anything else!"
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Ariana Vallejo

July 3, 2026

5  out of  5
rating by Ariana Vallejo
"I spoke with Cross from Kathleen Alexander State Farm and he was a pleasure to talk to! He is by far the friendliest person I have spoken with from State Farm!"
We responded:
"Ariana, thank you for taking the time to leave us a review! I'm glad to hear that Cross made such a positive impression during your conversation. We always aim to provide friendly and helpful service. Feel free to reach out if you need anything else!"
Profile photo of Jennifer Lemmon

Jennifer Lemmon

June 30, 2026

5  out of  5
rating by Jennifer Lemmon
"My daughter just moved to Texas and needed to become a primary resident of Texas. Cross of this State Farm office was so helpful with transferring her car insurance to the state where she would be living and driving. Each state is different in how it's vehicle requirements are so I had no idea! Cross spent so much time on the phone with me trying to get the best estimate for my insurace and helping me to get information on moving the car to Texas. So nice having someone to speak with that wants to help! 💯 🙂"
We responded:
"Thank you, Jennifer! I'm really happy to hear that Cross was able to assist with your daughter's move and make the transition to Texas smoother for her insurance. It's important to us that you feel supported and informed throughout the process. We're always here to help if you need anything else!"