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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Velasquez

David Velasquez

July 14, 2026

5  out of  5
rating by David Velasquez
"Total professionalism from Victor! He was super detailed in answering all my questions and he made sure I only received what I needed. I highly recommend you ask for him if you are looking for a quote"
We responded:
"Thank you, David! I'm glad to hear that Victor provided you with such detailed and professional service. We appreciate your recommendation and are here to help if you need anything else. Thanks for choosing us!"
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Marilyn Riner

July 11, 2026

5  out of  5
rating by Marilyn Riner
"I am saving so much $$ with State Farm on my properties and autos! Great service and always on it! Cross helped me understand my auto policy needs yesterday. Dominique has been my go-to for home policies! Thanks for helping me save money!!"
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Claire H

July 7, 2026

5  out of  5
rating by Claire H
"Cross is super friendly, helpful and knowledgeable! He answered my questions patiently and explained things to me. I really enjoyed talking to him."
We responded:
"It's truly rewarding to see that Cross provided the patient guidance, deep knowledge, and friendly support you deserved during your interaction, Claire. Thank you for sharing your feedback with our Fort Worth office and letting everyone know about your positive experience!"
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Jay Patel

July 7, 2026

5  out of  5
rating by Jay Patel
"I went to State Farm insurance Agent to see my agent Dominique Garcia she is very good but she was busy so Jocelyne Sepulveda came from office and took care of my promptly."
We responded:
"Jay, thank you for taking the time to leave us a review! I'm happy to hear that Jocelyne was able to assist you promptly when Dominique was busy. We always aim to provide great service, and it's wonderful to know you had a positive experience. Let us know if we can help with anything else!"
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Ariana Vallejo

July 3, 2026

5  out of  5
rating by Ariana Vallejo
"I spoke with Cross from Kathleen Alexander State Farm and he was a pleasure to talk to! He is by far the friendliest person I have spoken with from State Farm!"
We responded:
"Ariana, thank you for taking the time to leave us a review! I'm glad to hear that Cross made such a positive impression during your conversation. We always aim to provide friendly and helpful service. Feel free to reach out if you need anything else!"
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Jennifer Lemmon

June 30, 2026

5  out of  5
rating by Jennifer Lemmon
"My daughter just moved to Texas and needed to become a primary resident of Texas. Cross of this State Farm office was so helpful with transferring her car insurance to the state where she would be living and driving. Each state is different in how it's vehicle requirements are so I had no idea! Cross spent so much time on the phone with me trying to get the best estimate for my insurace and helping me to get information on moving the car to Texas. So nice having someone to speak with that wants to help! 💯 🙂"
We responded:
"Thank you, Jennifer! I'm really happy to hear that Cross was able to assist with your daughter's move and make the transition to Texas smoother for her insurance. It's important to us that you feel supported and informed throughout the process. We're always here to help if you need anything else!"
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Lynn Rushton

June 29, 2026

5  out of  5
rating by Lynn Rushton
"My experience with my State Farm agent Cross was wonderful. He walked me through everything. He explained everything where I could understand it. Cross it was great doing business with you. Thank you for all your patience and answering all my questions.
Sharon"
We responded:
"Thank you, Sharon! I'm glad to hear that Cross was able to guide you through everything and make the process clear and understandable. We appreciate your kind words and are always here to help. Let us know if we can assist with anything else!"
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Practical Wellness

June 29, 2026

5  out of  5
rating by Practical Wellness
"This office is always helpful and kind. Today I had the pleasure of working with Jocelyne to add a vehicle to our policy. She made it easy and streamlined. Great experience!"
We responded:
"Thank you! I'm glad to know that Jocelyne provided you with a smooth and easy experience. We always aim to be helpful and kind. We're always happy to help if anything comes up."
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Jonah Castleberry

June 29, 2026

5  out of  5
rating by Jonah Castleberry
"Had a great call with Cross. Handled the situation amazingly and made everything super clear. Would recommend again 10/10"
We responded:
"Jonah, thank you for taking the time to leave us a review! I'm happy to hear that Cross was able to assist you so effectively and make everything clear. We appreciate your recommendation! Let us know if we can help with anything else!"
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Asher Karnes

June 26, 2026

5  out of  5
rating by Asher Karnes
"Great service, great team! Professional and helpful. Cross gets the job done, and Jocelyne helped me unlock savings I didn't know were there."
We responded:
"Asher, thank you for taking the time to leave us a review! I'm glad to hear that you found our team professional and helpful. It's wonderful to know that Cross was able to assist you effectively. We're always here if you need anything else!"
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Jack McKenzie

June 25, 2026

5  out of  5
rating by Jack McKenzie
"Jocelyne was terrific ! She was friendly and very helpful in reviewing all of our policies. We have a clear understanding of our coverages and benefits. Thank you!"
We responded:
"Thank you, Jack! I'm happy to hear that Lina provided such friendly and helpful service while reviewing your policies and coverages. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Chantz Humphreys

June 19, 2026

5  out of  5
rating by Chantz Humphreys
"The BEST insurance office in the state! Cross took care of my policy and was a pleasure speaking with."
We responded:
"Chantz, thank you for the 5 stars! I'm glad to hear that Cross made your experience with our office so positive. We appreciate your support and are here if you need anything else!"
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Haley Dillon

June 19, 2026

5  out of  5
rating by Haley Dillon
"Cross has been very helpful and a pleasure to work with. We’ve been with Kathleen for over 10 years now and have never had a bad experience."
We responded:
"Thank you, Haley! I'm so happy to hear that Cross has been helpful and enjoyable to work with. It's wonderful to know you've had a positive experience with us for over a decade. We appreciate your loyalty and support! Let us know if we can help with anything else."
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Justin Gaddis

June 19, 2026

5  out of  5
rating by Justin Gaddis
"We have multiple policies through State Farm, including business policies. Always great service with the office and Lina."
We responded:
"Justin, thank you for taking the time to leave us a review! I'm happy to hear that you've had great experiences with our office and Lina. We truly appreciate your trust in us for your business and personal insurance needs. Let us know if we can help with anything else!"
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Lily Fouke

June 19, 2026

5  out of  5
rating by Lily Fouke
"Great service & customer help - Cross, Dominique and Kathleen have all been a great help for me!"
We responded:
"Lily, thank you for taking the time to leave us a review! I'm happy to hear that Cross, Dominique, and I could assist you. We always aim to provide great service and support. Feel free to reach out if you need anything else!"
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Janae Smith

June 19, 2026

5  out of  5
rating by Janae Smith
"Cross is AWESOME !!!
I felt as if state farm after all these years really care about me."
We responded:
"Janae, thank you for taking the time to leave us a review! I'm so happy to hear that Cross made you feel valued and cared for. We strive to make sure everyone feels supported. We're always here if you need anything else!"
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Crystal Royster

June 19, 2026

5  out of  5
rating by Crystal Royster
"Cross, you did such an awesome job! Thank you so much for helping me get setup with renter’s and auto insurance in Texas. You made the process seamless. I really appreciated it."
We responded:
"Crystal, I'm glad Cross was able to make setting up your renter's and auto insurance in Texas a smooth experience. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Quentin Jackson

June 10, 2026

5  out of  5
rating by Quentin Jackson
"Thanks Cross, you had great customer service and easy to work with. Also gave me a great price."
We responded:
"Thank you, Quentin! I'm glad Cross provided you with great customer service and a competitive price. We appreciate your support and are here if you need anything else!"
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Jonte Harris

June 10, 2026

5  out of  5
rating by Jonte Harris
"Shoutout to Cross C. for assisting me with joining the State Farm team!! He’s an amazing guy! He answered all of my questions & he was very patient with me throughout the process.100/10 recommend! I appreciate you Cross!"
We responded:
"Thank you, Jonte, for taking the time to leave us a review! I'm glad to hear that Cross was able to assist you so well and make the process smooth for you. We appreciate your recommendation and are happy to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Amber Deftos

Amber Deftos

June 10, 2026

5  out of  5
rating by Amber Deftos
"Worked with Cross to purchase renters insurance for my college student. He was thorough, efficient and quick with the policy. Thanks!"
We responded:
"Amber, thank you for taking the time to leave us a review! I'm happy to hear that Cross was able to assist you efficiently with your college student's renters insurance. We appreciate your support!"
Profile photo of Kirby Manuel

Kirby Manuel

June 10, 2026

5  out of  5
rating by Kirby Manuel
"Cross was very personable, funny and made this a breeze. Would highly recommend"
We responded:
"Kirby, thank you for taking the time to leave us a review! I'm glad to hear that Cross made your experience enjoyable and easy. We appreciate your recommendation. Feel free to reach out if you need anything else!"
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isabel b

June 8, 2026

5  out of  5
rating by isabel b
"Dominque was amazing and helped with a very low price than what I was paying with progressive!!! Thank u so much Dominque"
We responded:
"Thank you, Isabel! I'm so happy to hear that Dominique was able to assist you with finding a better rate. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
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Elena W

June 5, 2026

5  out of  5
rating by Elena W
"Every time we need help with our policy, they are so helpful, both in-person and on the phone. Lina helped me today and she was very friendly, thorough, and patient as I asked her several questions. We have been with this office for almost ten years now and are thankful we found a good one. I would highly recommend them for any of your insurance needs."
We responded:
"Thank you, Elena! I'm really happy to hear that you've had such positive experiences with our office over the years. It's great to know that Lina was able to assist you thoroughly and patiently. We truly appreciate your recommendation and your long-term trust in us. Feel free to reach out if you need anything else!"
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Maniyah McDaniel

June 3, 2026

5  out of  5
rating by Maniyah McDaniel
"I really appreciate the help from Cross. He was very helpful and friendly.Cross helped me with all my needs."
We responded:
"Thank you, Maniyah! I'm glad to hear that Cross was able to assist you with everything you needed and that you found him friendly and helpful. We always aim to provide the best service possible. Feel free to reach out if you need anything else!"
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isaias lara

May 30, 2026

5  out of  5
rating by isaias lara
"10/10"
We responded:
"Isaias, thank you for the perfect score! I'm glad to know you had such a positive experience with our office. We're always here to help if you need anything else!"