State Farm® Insurance Agent Kathleen Alexander
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bruce Casten
May 13, 2025
5
out of
5
rating by Bruce Casten
"Lina was quick to help us insure our new vehicle with Kathleen Alexander's office. She acted professionally, answered all my questions and took care of us like a "good neighbor"."
We responded:
"Thank you for the wonderful review, Bruce! Karisa is a fantastic asset to our team and we’re happy to hear she was able to help you with your homeowner's insurance policies! We are always here for you."
S Bulla
May 12, 2025
5
out of
5
rating by S Bulla
"Lina has been a Wizard helping me navigate through a multi-vehicle coverage issue with lots of changes. She is knowledgeable, professional, very patient, and wants to assure your understanding of changes being discussed. If there were ten stars, I’d give her 10!!"
We responded:
"Thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lina cares a lot about our customers."
Ashley Valdez
May 12, 2025
5
out of
5
rating by Ashley Valdez
"Lina was a great help to me when I was looking for renter’s insurance. She was efficient and great at explaining everything in simple terms. Highly recommend her if you need help with anything relating to insurance."
We responded:
"Thank you, Ashley, for sharing your experience! I'm happy to hear that Lina was able to assist you efficiently and make everything clear. Your recommendation means a lot to us. If you have any more questions or need further assistance, please feel free to reach out."
Angel Torres
May 9, 2025
5
out of
5
rating by Angel Torres
"Victor was good help and patient."
Diego Alejandro Torres Reyes
May 8, 2025
5
out of
5
rating by Diego Alejandro Torres Reyes
"Lina Martínez called me to update all of my information, and she was very sweet, cordial, and diligent. I found it to be very pleasant to have a conversation with her, as she answered all my questions. Excellent customer service!!!"
We responded:
"Thank you, Diego, for sharing your experience! I'm happy to hear that Lina provided such excellent service and was able to assist you with all your questions. We appreciate your feedback and are here for any future needs or inquiries you might have."
Gavin 3 Davilla
May 7, 2025
5
out of
5
rating by Gavin 3 Davilla
"Cross helped me find good pricing for my auto insurance. Great customer service!"
We responded:
"Thank you, Gavin, for sharing your positive experience! I'm happy Cross was able to assist you in finding a good pricing for your auto insurance. Our team is dedicated to providing great customer service, and it's wonderful to know we met your expectations. If you have any further questions or need assistance, feel free to reach out anytime!"
Tanner Owens
May 6, 2025
5
out of
5
rating by Tanner Owens
"Kaitlyn was amazing. She took the time to go over everything and present all of my options. Not to mention I saved money!"
We responded:
"Thank you, Tanner! I'm happy to hear that Kaitlyn was able to assist you effectively and help you explore all your options. It's wonderful that you were able to save money as well. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Connie Reed
May 5, 2025
5
out of
5
rating by Connie Reed
"Had a great experience! Victor was very helpful, knowledgeable and patient. Got a great homeowner and auto policy at an awesome rate!! Glad to be with State Farm."
We responded:
"Thank you, Connie, for sharing your experience! I'm happy to hear that Victor was able to assist you with his expertise and patience and it's wonderful that you found a great homeowner and auto policy at a fantastic rate!"
Ronda Pata
April 30, 2025
5
out of
5
rating by Ronda Pata
"May I just take a moment to give kudos to Victor. I had lots of questions and he was able to give me a clear picture. My brother referred me and I'm so glad he did. Victor was patient and knowledgeable, I'm so glad he took my call. Thank you again Victor, may God continue to bless you."
We responded:
"Thank you, Ronda, for sharing your experience! I'm delighted to hear that Victor was able to assist you with patience and clarity. It's wonderful to know that your brother's referral led you to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Shelley Lumaco
April 30, 2025
5
out of
5
rating by Shelley Lumaco
"Lina Martinez, at Kathleen Alexander’s office, was wonderful to work with for liability insurance for my daughter’s rental. She was efficient and timely and made it all very easy!!"
We responded:
"Thank you, Shelley, for sharing your experience! I'm happy to hear that Lina was able to assist you efficiently with your daughter's liability insurance. It's great to know she made the process easy for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Annabelle Rodriguez
April 29, 2025
5
out of
5
rating by Annabelle Rodriguez
"Victor reached out to me and helped me reinstate my account, very helpful and professional, I enjoyed speaking with him, great service. Thank you!"
We responded:
"Thank you, Annabelle, for sharing your experience! I'm glad Victor was able to assist you with reinstating your account and that you enjoyed speaking with him. We appreciate your kind words about our service. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
LaMarcus Allen
April 18, 2025
5
out of
5
rating by LaMarcus Allen
"Kaitlyn called me about my home insurance coverage, and wouldn’t you know it, she was able to work me up a reasonable quote, Great customer service, Thanks again 👍"
We responded:
"LaMarcus, thank you for sharing your experience with Lina! We greatly appreciate you."
Danielle Libbey
April 16, 2025
5
out of
5
rating by Danielle Libbey
"This office is great. Kaitlyn is always extremely helpful and can answer any questions that I have."
We responded:
"Thank you, Danielle, for your wonderful feedback! I'm delighted to know that Kaitlyn has been able to assist you effectively and answer all your questions. Our team is here to help, so feel free to reach out anytime you need assistance."
Natasha Ryan
April 15, 2025
5
out of
5
rating by Natasha Ryan
"I got the pleasure to get help from Lina about my policy coverage, she was very detailed and informational. Thank you so much Lina!"
We responded:
"Thank you, Natasha, for sharing your experience! I'm happy to hear that Lina was able to assist you with your policy coverage in such a detailed and informative manner. Your appreciation means a lot to us."
Sara Gaw
April 11, 2025
5
out of
5
rating by Sara Gaw
"So kind and helpful!! Highly recommend!! Kaitlyn is very personable and genuinely wants you to have the best coverage that works for you while also being affordable."
We responded:
"Thank you so much, Sara! I'm glad to hear that Kaitlyn made such a positive impact with her personable and helpful approach. It's wonderful to know she was able to assist you in finding the best coverage that fits your needs and budget. If you ever have any questions or need further assistance, please feel free to reach out."
Gaby Deluna
April 11, 2025
5
out of
5
rating by Gaby Deluna
"Got helped with what i needed in a timely manner,polite and well spoken .. great service by Victor Quiñonez :)"
We responded:
"Thank you, Gaby, for sharing your experience! I'm happy to know that Victor provided you with the assistance you needed promptly and courteously. We appreciate your feedback and are here to help with any future needs!"
Justin
April 10, 2025
5
out of
5
rating by Justin
"Lina was super personable! I always get a direct, non-pushy, and apt experience when calling their office. Since I first became a customer I have been perpetually pleased by this insurance office. The staff there, today especially, is so agile at addressing your needs; their multitasking skills and work ethic are top notch! Keep up the good work."
We responded:
"Thank you, Justin, for sharing your experience! I'm happy to hear that Lina and the rest of our team have consistently provided you with a direct and non-pushy experience. It's wonderful to know that our staff's agility and multitasking skills have made a positive impact. We truly appreciate your kind words and look forward to continuing to serve your insurance needs. If you ever have any questions or need assistance, don't hesitate to reach out!"
Issack Palomares
April 8, 2025
5
out of
5
rating by Issack Palomares
"Lina was very professional and helpful in meeting and even exceeding my insurance needs. Combined my policies at a great rate and couldn't be happier with the simplicity it was all achieved. Glad to be a return customer, I don't know why I left in the first place!"
We responded:
"Thank you, Issack, for sharing your experience! I'm happy to hear that Lina was able to assist you so effectively and provide a great rate by combining your policies. It's wonderful to have you back as a return customer, and we're here to help with any future insurance needs you may have!"
Jeff Gunter
April 8, 2025
5
out of
5
rating by Jeff Gunter
"Lina was extremely helpful with all the information that I requested she explained everything very thoroughly and answered all of the questions that I had which were many I have always had a good experience with this State farm office they are very professional thank you"
We responded:
"Thank you, Jeff, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Lina, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Brian Murphy
April 4, 2025
5
out of
5
rating by Brian Murphy
"I had submitted a request for an insurance quote via their website and one minute later Cross Corcoran was calling me. He was excited to help me with my insurance needs. I was only needing homeowners insurance but he was able to get me a better rate on car insurance too. Cross never made our interaction seem rushed, he took the time to ask all the right questions. And followed back up when promised with options for me. Thanks for the prompt and helpful service. I’m now with Cross at State Farm."
We responded:
"Thank you, Brian, for sharing your experience! I'm happy to hear that Cross was able to assist you promptly and effectively with your insurance needs. It's great to know he took the time to ensure you received the best options. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
HL RUSSELL
April 3, 2025
5
out of
5
rating by HL RUSSELL
"Kaitlyn was absolutely fabulous to work with- her extra efforts and positive attitude saved me from many a headache-no secret that insurance companies and attorneys have a similar reputation but working with Kaitlyn completely changed an old perception overnight into a very positive experience- thank you again Kaitlyn and Ft Worth’s Kathleen Alexander State Farm!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Kaitlyn's efforts and positive attitude made such a difference for you. It's wonderful to know that she helped transform your perception into a positive one. If you ever need assistance in the future, don't hesitate to reach out to our office."
Wolfheart
April 2, 2025
5
out of
5
rating by Wolfheart
"Very sweet and helpful"
We responded:
"Thank you, Wolfheart! I'm happy to know you found our service sweet and helpful. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
chayce ardoin
April 1, 2025
5
out of
5
rating by chayce ardoin
"Dominique was extremely helpful and quick! Easiest process ever"
We responded:
"Thank you, Chayce, for sharing your experience! I'm happy to hear that Dominique was able to assist you efficiently and make the process smooth. If you need further assistance, feel free to reach out."
Cole Montgomery
March 31, 2025
5
out of
5
rating by Cole Montgomery
"I have recently had the pleasure of working with Lina at Kathleen Alexander’s State Farm office, and I am compelled to share my positive experience. From the moment I reached out with my inquiries, Lina demonstrated unmatched professionalism and expertise. She was incredibly attentive and took the time to thoroughly understand my insurance needs. Lina’s ability to explain complex policy details in an easily digestible manner was truly impressive and very much appreciated, as it made me feel informed and confident in my decisions. What truly set Lina apart was her dedication to finding the best possible solutions tailored to my specific situation. She went above and beyond to ensure that I received not only the best coverage but also the most competitive rates available. Her customer service skills are top-notch, as she was always prompt in responding to my questions and kept me updated every step of the way. The personal attention and care Lina provided made the entire process seamless and stress-free. I felt valued as a client, and it’s clear that she genuinely cares about her customers’ well-being. For anyone seeking assistance with their insurance needs, I highly recommend reaching out to Lina at Kathleen Alexander's office. Her exemplary service and expertise make her an outstanding representative of State Farm. Thank you, Lina, for your remarkable service and for making my experience at your office a delightful one!"
We responded:
"Thank you, Cole, for sharing your experience with Lina at our office! I'm happy to hear that her professionalism and expertise made such a positive impact. Lina's dedication to understanding your needs and providing individualized care is something we truly value. Your recommendation means a lot to us, and we're here for any further insurance needs or questions you may have."
David Ngoma
March 21, 2025
5
out of
5
rating by David Ngoma
"Very clear and detailed explanation. And willing to work with you. Great customer service on top."
We responded:
"Thank you, David, for your kind words! I'm happy to know that you appreciated the clear and detailed explanations. It's wonderful to hear that you felt supported and valued by our team. If you have any questions or need further assistance, please don't hesitate to reach out."