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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dylan Hathaway

July 15, 2024

5  out of  5 rating by Dylan Hathaway
"Lina Martinez has been fantastic to work with. Her attention to detail, care for my needs, and responsiveness have all taken a great deal of stress out of the homebuying process! Highly recommend her services to anyone looking to purchase a home."
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Bob Tansill

July 3, 2024

5  out of  5 rating by Bob Tansill
"I called Kathleen’s office to get help putting my current policy card in my online wallet. Cynthia sent an email with the proper steps which were perfect. Her office is always very helpful."
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James Austin

July 2, 2024

5  out of  5 rating by James Austin
"Dylen was very professional throughout the call, answering questions with great accuracy and giving me full disclosure of what my policy would entail. Fantastic service, and saved me a bunch on my monthly bill."
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PC_CoF

June 21, 2024

5  out of  5 rating by PC_CoF
"I appreciate Lina and all of her help with my policy! She was great and much needed! I’ll ask for her every time I call"
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Brent Neuenfeldt

June 20, 2024

5  out of  5 rating by Brent Neuenfeldt
"Lina is excellent. She is professional, patient, detailed, thorough and knows the State Farm systems of how things get done. I’ve worked with her on changes to my auto policies. She willingly helps me look at all of my options. I highly recommend her."
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greg uribe

June 11, 2024

5  out of  5 rating by greg uribe
"Lina Martinez is totally awesome!! has always taken care of all my needs Great JOB!!"
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SoftySoul78

June 11, 2024

4  out of  5 rating by SoftySoul78
"Great, but you have to call them when they say they'll call you."
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Mireya Villa

June 6, 2024

5  out of  5 rating by Mireya Villa
"Los recomiendo siempre buscan la manera de xl o ayudarnos a encontrar la mejor opción. Para nosotros el personal muy amable ."
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Daniel Thurston

June 6, 2024

5  out of  5 rating by Daniel Thurston
"Have always been helpful and friendly. They always add a personal touch. Lina helped explain and simplify our current coverage and even ways to reduce the monthly cost"
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Miss Angela

May 30, 2024

5  out of  5 rating by Miss Angela
"Lina Martinez has been wonderful. She double checks the information to make sure everything is in order. If she finds a mistake, she will make you aware of the mistake. She researches all the possible scenarios and presents the information to you. She also makes sure you have a clear understanding of the insurance and time involved for the effective date. Thank you Lina for a thorough and informational experience,"
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Amy McGuire

May 23, 2024

5  out of  5 rating by Amy McGuire
"Trevor and Lina were both extremely helpful. They reviewed my policies and found subtle changes that still made a difference- after the changes they tracked and followed up with me personally to recount the rate changes. I’ve been with Kathleen and SF for years now thanks to their help!!"
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Shannon Joseph

May 22, 2024

1  out of  5 rating by Shannon Joseph
"I have never had so many issues with State Farm as I have this office. ALL of my information has been wrong from the start. Canceled asap and still can't get the homeowners Canceled. I have provided my new coverage multiple times and nothing. I am sure they are probably sending information to the house I have not loved in for over 20 years, but I can not get them to correct my address (to the address that the homeowners is for)."
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Hani Eida

May 9, 2024

5  out of  5 rating by Hani Eida
"Extremely helpful Lina she’s Lina is really nice"
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David

May 9, 2024

5  out of  5 rating by David
"We were looking to save money and managed to not only cut costs but increase our coverage and eliminate some deductibles in the process. Karisa Healer was diligent in following up and thorough in explanation, highly recommend! Have been a client of Kathleen Alexander's for years and plan to remain, her and her office have some of the best customer service of any industry."
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Jacqueline Smith

May 1, 2024

5  out of  5 rating by Jacqueline Smith
"State Farm has superior employees that work with the company and an outstanding reputation for reliable claims adjusters and quick service when unfortunate events happen in our lives. My house, car needs have been resolved each and every time I have needed a claim reimbursement and funds for repairs or a replacement."
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JessBmine

April 30, 2024

5  out of  5 rating by JessBmine
"Extremely helpful, friendly and accommodating staff. Lina especially was a delight to work with and made my insurance experience go through like a breeze."
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laura Vargas

April 24, 2024

5  out of  5 rating by laura Vargas
"Dominique was very professional and helpful. Very efficient also lowered my insurance from what I was previously paying. Thank you"
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Brodrick McGill

April 23, 2024

5  out of  5 rating by Brodrick McGill
"Victor was my agent did an excellent job meeting my needs and even following up two weeks later because I wasn't quite ready! Very satisfied"
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Julio Romero

April 19, 2024

5  out of  5 rating by Julio Romero
"Hola estas cinco estrellas son para lina hella fue muy amable y me explicó paso a paso lo que yo necesitaba muchas gracias"
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Lorena Gonzales

April 11, 2024

5  out of  5 rating by Lorena Gonzales
"Lina from Kathleen’s office was very professional and helpful -very easy to talk to and explained everything well."
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Tomasa Delgadillo

April 10, 2024

5  out of  5 rating by Tomasa Delgadillo
"La Señorita Lina fue muy amable y me contestó todas mis preguntas me ayudó bastante"
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Chrissy Mathews

April 10, 2024

5  out of  5 rating by Chrissy Mathews
"Lina was very quick to respond to my email and help me update my policy. Always a great experience working with this team!"
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Darrenn Foreman

March 28, 2024

5  out of  5 rating by Darrenn Foreman
"my is Darrenn. I'm glad Victor call gave me good info. and I told let me run it by my famil members that was also looking. they asked me for his number..I accidentally deleted all my numbers. an what do you know call me back. now I'm a state farm member"
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Billy Hollman

March 27, 2024

5  out of  5 rating by Billy Hollman
"I transferred insurance from one car to another and lena was very helpful. I love this agency. Keep up the good work guys."
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Chelsea Jeffers

March 25, 2024

5  out of  5 rating by Chelsea Jeffers
"Called in regarding my increasing bill. I spoke with Cynthia and she was understanding, reassuring and very helpful."