State Farm® Insurance Agent Kathleen Alexander
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nasibullah Hamidi (Nasib)
September 4, 2025
5
out of
5
rating by Nasibullah Hamidi (Nasib)
"Loved going in person and both of the ladies explained why was I supposed to pay that I was thinking is higher than I was supposed to pay and much appreciated y'all's help and great service of both the ladies that helped! Thank you so much 🙏"
We responded:
"Nasib, thank you for your wonderful feedback! I'm happy to hear that our team was able to provide clarity and assist you with your concerns. We appreciate your kind words and are here to help whenever you need us. Let us know if there's anything else we can do for you!"
Lindsey Oldfield Johnson
August 28, 2025
5
out of
5
rating by Lindsey Oldfield Johnson
"Victor is amazing! When we moved from out of state, Victor walked us through the daunting process of switching our insurance. He took extra time to explain our different options and help us decide the best option. He is detail-oriented, professional, efficient, knowledgable, and dependable. We are very happy with our service from this office."
We responded:
"Thank you, Lindsey! I'm so glad to hear about your positive experience with Victor. It's wonderful to know that he made your transition smooth and provided you with the detailed guidance you needed. We're delighted to have you with us and are always here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
Mobbin All Trails
August 27, 2025
5
out of
5
rating by Mobbin All Trails
"Victor was very helpful with creating a new auto policy for me. Ive heard nothing but great things about this agency which is why I decided to switch :)"
We responded:
"Thank you! I'm happy to hear that Victor was able to assist you with your new policy. We're grateful for your decision to switch to our office and appreciate your kind words. If you have any questions or need further assistance, feel free to reach out anytime!"
Michael Czulno
August 27, 2025
4
out of
5
rating by Michael Czulno
"Your crew at the office are all wonderful but I would personally like to comment on Lina. She is an extremely knowledgeable, polite and enthusiastic. Her customer service skills are not taught but come from dedication and the attitude that all inquiries are all important and should be researched and answered correctly. Michael Czulno"
We responded:
"Thank you for your feedback, Michael! I'm happy to hear that Lina made such a positive impression and demonstrated her knowledge and enthusiasm. We’re committed to providing excellent service and appreciate your recognition of our efforts. If you have any other questions or need further assistance, feel free to reach out!"
Frank Arnold
August 22, 2025
5
out of
5
rating by Frank Arnold
"Lina was very professional and knowledgeable. She helped us understand both the home and Auto policy. Best service we have had ."
We responded:
"Thank you, Frank! I'm happy to hear that Lina provided you with such excellent service and clarity on your home and auto policies. Our team is dedicated to offering knowledgeable and professional support. If you have any more questions or need assistance, feel free to reach out!"
ziad miloud
August 22, 2025
5
out of
5
rating by ziad miloud
"Okay"
We responded:
"Thank you, Ziad, for your feedback! I'm glad to see your positive rating. If there's anything more we can do for you, feel free to reach out!"
Tiffany Wendt
August 20, 2025
5
out of
5
rating by Tiffany Wendt
"Insurance prices are high, but Kathleen’s office does what they can to help reduce costs and explain you policies!"
We responded:
"Hey, Tiffany! Thanks so much for sharing that our office has been able to walk you through your policies and look for ways to keep costs manageable. We know insurance prices can feel high, so it means a lot to hear that the effort to explain everything clearly has made a difference. We truly appreciate your review."
Mu Chi
August 19, 2025
5
out of
5
rating by Mu Chi
"Victor was very kind and helpful"
We responded:
"Thank you, Mu Chi! I'm happy to hear that Victor provided you with kind and helpful service. Our team is dedicated to offering the best support possible. If there's anything else we can assist you with, feel free to reach out!"
Eric Lopez
August 19, 2025
5
out of
5
rating by Eric Lopez
"Great service once again from my State Farm insurance provider. I needed to add a second vehicle to my plan and everyone was really good about answering all my questions and Lina was especially helpful, super sweet and patient with me in deciding the best coverage for my needs. She was really easy to talk to and really help explain everything. I would definitely keep my business with State Farm."
We responded:
"Thank you, Eric! I'm happy to hear about your positive experience with our team. Lina is indeed wonderful, and I'm glad she could assist you. We're committed to providing excellent service and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Hannah Sedwick
August 14, 2025
5
out of
5
rating by Hannah Sedwick
"Cross is the best ever! he knows exactly what he's doing and he's the best at his job!. I'm convinced he has superpowers because no one should be this efficient and this nice at the same time. If State Farm doesn't give this man a raise immediately, I will personally start a GoFundMe. Protect Cross at all costs."
We responded:
"Thank you, Hannah! I'm so happy to hear about your wonderful experience with Cross. He's truly a valuable part of our team, and your kind words mean a lot. If there's anything else we can do for you, just let us know!"
Tonja Thomas
August 14, 2025
5
out of
5
rating by Tonja Thomas
"I am so very pleased with Mr.Cross! He is a Wonderful patient, and Kind young men! He is a keeper!!"
We responded:
"Thank you, Tonja! I'm delighted to hear that Cross provided you with such a positive experience. We're grateful to have him on our team and appreciate your kind words. If there's anything else we can assist you with, just let us know!"
John Lunt
August 11, 2025
5
out of
5
rating by John Lunt
"I had a few questions regarding my policies. Kathleen Alexander is my agent and was so helpful in assisting me with establishing the policies a few years ago. I recently had some questions and Maricela Riojas provided me with the information I requested. She was a big help and very professional to deal with!"
We responded:
"Thank you, John! I'm happy to hear that Maricela was able to assist you with your questions and that you found her professionalism valuable. It's great to know that your experience with our office has been positive over the years. If you have any more questions or need further assistance, feel free to reach out anytime!"
Hugo Abraham Rojas Rosiles
August 7, 2025
5
out of
5
rating by Hugo Abraham Rojas Rosiles
"Got a better rate cut almost by half! I'm planning later on for more services as I kept looking for other insurers and the rates were literally more expensive or not even decent discounts. Looking forward for another auto soon!"
We responded:
"Thank you, Hugo, for sharing your experience! I'm happy you found a great rate with us. When you're ready to explore more services, feel free to reach out. We're here to help with all your insurance needs!"
Diana Gonzalez
August 1, 2025
5
out of
5
rating by Diana Gonzalez
"Mr Cross is the best gentleman to get you the right quote, I strongly recommend him. He has the best attitude and patience to explain the entire process step by step. 100 stars for you Mr Cross."
We responded:
"Thank you, Diana! I'm delighted to hear about your positive experience with Cross. His dedication to providing clear and patient service is something we truly value. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
kurt grothe
July 30, 2025
5
out of
5
rating by kurt grothe
"Cross does an amazing job and goes the extra mile to help and serve in any way he can! Amazing staff here at Kathleen Alexander State Farm!"
We responded:
"Thank you, Kurt! I'm happy to hear that Cross and our team have made such a positive impact. We strive to provide exceptional service and support. If you need anything else, feel free to reach out!"
davie moore
July 25, 2025
5
out of
5
rating by davie moore
"I have had a truly outstanding experience working with State Farm and Victor Quinonez. I recently had the pleasure of setting up my insurance policy with State Farm, and I cannot express enough how impressed I am with the service I received, particularly from Victor Quinonez. From start to finish, the experience was nothing short of exceptional. Victor went above and beyond to ensure I understood every aspect of my new policy. He took the time to go line by line, explaining each detail with incredible clarity and patience. He answered all my questions thoroughly, making sure I felt completely confident and informed about my coverage. If you're looking for an insurance agent who prioritizes your understanding and peace of mind, I wholeheartedly recommend Victor Quinonez at State Farm. He is a true asset, and I am so grateful for his outstanding assistance!"
We responded:
"Thank you, Davie, for sharing your experience! I'm so happy to hear that Victor provided such exceptional service and clarity while setting up your insurance policy. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Johnathon Higgins
July 21, 2025
5
out of
5
rating by Johnathon Higgins
"Victor was very helpful."
We responded:
"Thank you, Johnathon! I'm happy to hear that Victor was able to assist you effectively. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Brad Melton
July 11, 2025
5
out of
5
rating by Brad Melton
"Linda Martinez was personable, friendly, professional and knowledgeable. Thanks for the help!"
We responded:
"Thank you, Brad! I'm happy to hear that Linda provided such a positive experience for you. Her personable and professional approach is something we truly value. If you need anything else, feel free to reach out!"
Jason Petric
July 7, 2025
5
out of
5
rating by Jason Petric
"Lina did a great job of explaining all the parts of my various coverages and a few options. Easy to read understand and follow what to do."
We responded:
"Thank you for your review, Jason! I'm happy to hear that Lina was able to clearly explain your coverage options. We appreciate your feedback and are here if you have any more questions or need further assistance. Thanks for choosing us!"
chris coronel
July 1, 2025
5
out of
5
rating by chris coronel
"I had a very pleasant conversation with Lina, reviewing all the policies that I have with State Farm . She was able to provide guidance to the questions that I had and implement policy improvements for both auto and household insurance."
We responded:
"Thank you for your review, Chris! I'm happy to hear that Lina was able to assist you with your policies and provide valuable guidance. We appreciate your trust in us for your insurance needs. Let us know if there's anything else we can do for you!"
Isabel Garza
June 28, 2025
5
out of
5
rating by Isabel Garza
"Had an in-house appointment, office was cozy and inviting. Sat with Cross such a sweetheart, helped me save some money on my ins policy! Answered my questions, he made the whole experience easy and comfortable. Thanks Cross!"
We responded:
"Thank you, Isabel! I'm happy to hear that your in-house appointment was comfortable and that Cross was able to assist you with your insurance policy. Our team is dedicated to making your experience as smooth as possible. Let us know if there's anything else we can do for you!"
Tiffani Berry
June 27, 2025
5
out of
5
rating by Tiffani Berry
"Lina makes handling changes to your insurance policy a breeze! She made sure my mom and I were taken care of!"
We responded:
"Thank you for your review, Tiffani! I'm happy to hear that Lina made the process smooth for you and your mom. We're committed to providing excellent service, and it's great to know Lina delivered that. If you need anything else, feel free to reach out!"
Lynnett Toroitich
June 23, 2025
5
out of
5
rating by Lynnett Toroitich
"Congratulations and thank you for the good service and audible response I got Victor took time to get me a better option. Thank you"
We responded:
"Thank you, Lynnett! I'm happy to hear that Victor provided you with excellent service and helped find a great option for you. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Liana Wood
June 21, 2025
5
out of
5
rating by Liana Wood
"I’ve been lucky to be insured by Kathleen’s office. One thing about this office that completely stands out is their attention to detail, willingness to walk you through the details of every policy, and their recommendations they would make even to their families and themselves. Cross in Kathleen’s office took almost an hour with me discussing the ins and outs of the updates to my policy, answering every question I had with the utmost confidence and accuracy. He is exceptional in his professionalism and knowledge! Many thanks to Cross, Kathleen, and the entire team at this agency for taking care of me, my car, and my home."
We responded:
"Thank you, Liana, for your wonderful feedback! I'm so happy to hear that Cross and the team provided you with such detailed and professional service. We’re committed to ensuring you feel confident and informed about your policies. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Marquis Burrell
June 21, 2025
5
out of
5
rating by Marquis Burrell
"Lina did awesome and answered all my questions. And help me find the best options to adjust my car insurance. Even got me signed up for life insurance. She is very thoughtful. And even makes me laugh. I will definitely be sticking with this office and recommending them from now on."
We responded:
"Marquis, thank you for the kind review! Lina is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us! "