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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Karenthia Jones

May 24, 2023

5  out of  5 rating by Karenthia Jones
"Brittany Clark assisted me with getting my needs met; so I'm delighted to say that she was very Professional and Responsive to provide the needed information. Please know that she appears to be of a Great Asset/Value to your company. I send out Kudos to Ms Clark, and encourage her to keep up the good work. May God Bless her!!! KJones -Very Appreciative"

Shiva .Forrester

May 24, 2023

5  out of  5 rating by Shiva .Forrester
"Victor did and amazing job and I’m happy that he helped and advised and explain everything for me in a detailed and timely manner. Would recommend to anyone."

Michele goldsby

May 24, 2023

5  out of  5 rating by Michele goldsby
"Kathleen is awesome and always a joy to speak to. Very helpful."

TxTOAST

May 23, 2023

5  out of  5 rating by TxTOAST
"Victor Quinonez exemplifies outstanding customer service, any questions I had regarding my policies were answered without hesitation and clearly communicated to me."

Scott B

May 18, 2023

5  out of  5 rating by Scott B
"Great experience dealing with is agency. Victor was great!"

kelton jackson

May 18, 2023

5  out of  5 rating by kelton jackson
"Thank you very much Brittany Clark for your help in getting my insurance set up. I really want to say thank you for being patient with me."

Wide Awake

May 18, 2023

5  out of  5 rating by Wide Awake
"Victor called me at the first of May because my insurance with someone else .was renewing. I allowed him to quote my auto and home. I also got about six other quotes. State Farm was competitive and I decided to go with them. Victor worked with me to lower the premium and answered all my questions. He was very professional and knowledgeable."

Jeff Gunter

May 16, 2023

5  out of  5 rating by Jeff Gunter
"Lina was extremely helpful with all the information that I requested she explained everything very thoroughly and answered all of the questions that I had which were many I have always had a good experience with this State farm office they are very professional thank you"

Nick Garzolini

May 10, 2023

5  out of  5 rating by Nick Garzolini
"I recently had a positive experience with one of Kathleens' assistants to clear up a recent Home owners insurance increase. Kathleen and her staff are top notch!!!"

Greg Pevsner

May 9, 2023

5  out of  5 rating by Greg Pevsner
"Rob, with State Farm, has been very good with his communication and assistance in regards to an accident I was in. He has been Johnny on the spot. Rob makes it a lot easier on clientele. Thank you sir!"

Ben

April 27, 2023

5  out of  5 rating by Ben
"I spoke with Lina, who was very helpful and took the time to answer all of my questions regarding my policy renewal. She was very transparent with me and I really appreciate that."

Debby Oviedo

April 26, 2023

5  out of  5 rating by Debby Oviedo
"Thank you Lina!"

Margarita Deleon

April 21, 2023

5  out of  5 rating by Margarita Deleon
"Today I spoke with this wonderful person her name is Lina she was very helpful she explained everything I needed to know she was so sweet thank you I’ve been a happy customer with State Farm for years ❤️Thanks"

Cory Trammell

April 20, 2023

5  out of  5 rating by Cory Trammell
"Glad I switched from Farmers to State Farm ! With the help of Lina Martinez! What an excellent agent ! Super helpful and explained everything very well, can’t say thank you enough for the great deal !"

M MARTINEZ

April 12, 2023

5  out of  5 rating by M MARTINEZ
"Kathleen has a gift at hiring the best employees. I trust this Statefarm office with all our insurance needs. Life, Auto, Home. When I need a document or a question answered all staff members are eager to assist. Our new friend, Victor, is knowledgeable, polite, and made our visit very productive.Also, their new office is lovely and very close to TCU, my Alma Mater"

Sequoia Callahan

April 10, 2023

5  out of  5 rating by Sequoia Callahan
"Jayson helped me out getting set up with a new auto insurance policy, and he was AWESOME! He was extremely personable, knowledgeable, and helpful, and he was able to get me a waaaay lower monthly premium than I was paying with my other insurance company (*cough cough.. Progressive)."

W DV

March 27, 2023

5  out of  5 rating by W DV
"Professional agents with descent pricing."

Dane Murzyn

March 17, 2023

5  out of  5 rating by Dane Murzyn
"This office was great in helping me today, especially Jayson who answered all of my questions and exemplified great customer service. Thank you!"

Clark Corbett

March 15, 2023

5  out of  5 rating by Clark Corbett
"Jayson was awesome, personable and knowledgeable. Great experience!"

Ari Gold

March 13, 2023

5  out of  5 rating by Ari Gold
"Lina Statefarm Broker representative was super helpful and exceptional in turnaround when I needed a business public liability insurance quote for my home that I needed to rent. Emailed me a rough accurate quote within 15 min which was essential for me and my property management company to complete process. Thanks Kathleen Office. Your work never ceases to amaze me by your sheer dedication and diligence. Best Service EveryTime"

Lucas Mazille

March 6, 2023

5  out of  5 rating by Lucas Mazille
"This office is well above the ordinary when it comes to customer service. I was helped by Victor, one of their agents, who was very friendly, helpful, and patient with the numerous questions I had before signing up. I became very wary of auto insurance companies of late with all their tactics and ruses to try and charge customers a lot more for their coverages. But State Farm is not one of them and that’s why they have been number one for so long, several years, if not decades. When I decide on a life policy, I’ll definitely check them out first. But they’re certainly number one when it comes to auto insurance. And I did shop around for almost 3 months, before switching to them. Two thumbs up from me 👍🏼👍🏼"

K L Masilamoney

March 6, 2023

5  out of  5 rating by K L Masilamoney
"This office is well above the ordinary when it comes to customer service. I was helped by Victor, one of their agents, who was very friendly, helpful, and patient with the numerous questions I had before signing up. I became very wary of auto insurance companies of late with all their tactics and ruses to try and charge customers a lot more for their coverages. But State Farm is not one of them and that’s why they have been number one for so long, several years, if not decades. When I decide on a life policy, I’ll definitely check them out first. But they’re certainly number one when it comes to auto insurance. And I did shop around for almost 3 months, before switching to them. Two thumbs up from me 👍🏼👍🏼"

Ashley Williams

February 25, 2023

5  out of  5 rating by Ashley Williams
"I worked with Jayson on my policy. He was knowledgeable, helpful, and had great customer service overall. I will be recommending anyone I know needing insurance to go here. Thank you 😃"

Som Thakuri

February 24, 2023

5  out of  5 rating by Som Thakuri
"I really appreciate Victor for helping me setting up my insurance. I am rating 5 stars for his helpful and friendly nature."

Brianda Garcia

February 23, 2023

5  out of  5 rating by Brianda Garcia
"Super great staff!!! They are very helpful and polite☺️"