State Farm® Insurance Agent Kathleen Alexander

"Thank you for your review, Richard! I'm happy to hear that Lina was helpful and responsive during your call. Our team is dedicated to providing efficient service, and it's great to know you received all the information you needed promptly. If there's anything else we can assist you with, feel free to reach out!"

"Thank you, Mack! I'm happy to hear that you appreciated both the pricing and the service. Cross is indeed knowledgeable and dedicated to helping our customers. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"

"Hey Jessica! I’m happy to hear that Cross and the team could assist you and help you find good deals. It’s great to know the process was easy and that everyone was approachable. Thank you for sharing your experience."

"Thank you, Diane! I'm happy to hear that Linda was able to assist you with kindness and helpfulness. Our team is dedicated to providing excellent service, and it's wonderful to know Linda delivered just that. If you need anything else, feel free to reach out!"

"Thank you so much, Ashlee! I'm really happy to know that our team has been a fantastic part of your life for over a decade. Your loyalty and kind words mean a lot to us. If there's anything else we can do for you, just let us know!"

"Thank you, Rudy! I'm happy to hear about your positive experience with Lina Martinez. It's wonderful to know she was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out!"

"Lisa, thank you for sharing your wonderful experience! I'm happy to hear that Cross was able to assist you with your insurance needs while providing clarity and professionalism. Your confidence in our service means a lot. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Thank you, Michelle! I'm happy you found our customer service personable and efficient. It's great to know that making policy changes was easy for you. If you need anything else, feel free to reach out!"

"Billy, thank you for your fantastic review! I'm happy to hear that Cross provided such excellent service and helped you save significantly on your insurance. If you need anything else, feel free to reach out!"

"Belinda! Thank you so much for leaving such kind words on our page, we appreciate your business and are so happy to hear you are receiving great service from our staff!"

"Thank you, Tyler! I'm happy you appreciated the service and pricing. If you need anything else, feel free to reach out!"

"Thank you for sharing your experience, we understand how frustrating this situation must have felt, especially after dealing with an accident. When a vehicle is totaled, claims and billing are handled separately. While the claim itself is managed through State Farm Claims, policy cancellations and billing are processed at the corporate level, not directly through the local agency. Because of this, a bill can sometimes generate automatically until the policy is formally updated or canceled through the proper process. We completely understand how confusing and frustrating that can be, and we’re always happy to help explain next steps or assist in getting everything resolved as smoothly as possible during an already stressful time. We appreciate you taking the time to share your experience."

"Thank you, Floyd! I'm happy to hear that Cross was able to assist you with your concerns and provide the information you needed. We appreciate your trust in us for your insurance needs. If you have any more questions or need further assistance, feel free to reach out!"

"Thank you, Wali, for sharing your experience! I'm happy to hear that you found our coverage both affordable and comprehensive. Cross and the rest of our team are dedicated to providing friendly service, and it's great to know you appreciated it. If you have any questions or need further assistance, feel free to reach out anytime!"

"Emmanuel, thank you for your wonderful feedback! I'm happy to hear that you've had such a positive experience with me and the team. Lina will be thrilled to receive your special mention! We're grateful for your loyalty over the past 20+ years and are committed to maintaining the high level of service you appreciate. If there's anything else we can do for you, just let us know!"

"Hey Cody! Thanks for sharing this and I’m glad Victor helped you feel welcomed and supported while answering all your questions. We’re grateful to have you with our team, and thank you again for taking the time to leave your review."

"Thank you, Rick! I'm happy you found our office professional. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"

"Thank you, Suzanne! I'm glad to hear that Victor provided you with professional and knowledgeable service. It's wonderful to know you're happy with State Farm for your insurance needs. If there's anything else we can assist you with, feel free to reach out!"

"Jennifer, thank you for your wonderful feedback! I'm happy to know that our customer service has been helpful to you. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Wow, thanks a ton for the fantastic shoutout, Cachét! We're thrilled to hear Lina made a positive impact on your experience. Your kind words have been noted, and we'll make sure she gets the recognition she deserves. If you ever need assistance in the future, don't hesitate to reach out."

"Thank you, Selene! I'm happy to know you feel well taken care of by our team. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, Faybea Washington! I'm delighted to hear that Cross was able to assist you with such care and expertise. Your loyalty over the years means a lot to us, and we're committed to continuing to provide you with excellent service. If you ever need anything else, feel free to reach out!"

"Thank you, Kameshia! I'm happy to hear that Lina and the team have made your experience so positive over the years. We truly appreciate your continued trust and support. Let us know if there's anything else we can assist you with!"

"Thank you, Bob! I'm happy to hear that Cross and Lina have been so helpful and accessible for you. Our team is dedicated to providing excellent service, and it's great to know we're meeting your needs. Let us know if there's anything else we can assist you with!"

"Thank you, Tim! I'm happy to hear that Cross was able to provide you with the information and options you needed. Our team is dedicated to helping you find the best solutions for your insurance needs. If you have any more questions or need further assistance, feel free to reach out!"