State Farm® Insurance Agent Kathleen Alexander
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Ngoma
March 21, 2025
5
out of
5
rating by David Ngoma
"Very clear and detailed explanation. And willing to work with you. Great customer service on top."
We responded:
"Thank you, David, for your kind words! I'm happy to know that you appreciated the clear and detailed explanations. It's wonderful to hear that you felt supported and valued by our team. If you have any questions or need further assistance, please don't hesitate to reach out."
Bruce Prothro
March 19, 2025
5
out of
5
rating by Bruce Prothro
"Cross was great to work with and saved us a ton of money switching from Allstate. Very professional and responsive."
We responded:
"Thank you, Bruce! I'm happy to hear that Cross was able to assist you in making the switch and saving money. It's wonderful to know you found the service professional and responsive. If you have any more questions or need further assistance, feel free to reach out anytime!"
Meredith Stuart
March 13, 2025
5
out of
5
rating by Meredith Stuart
"Cross was beneficial and got me set up with my auto insurance with ease! He made everything easy to understand and made me feel confident with my decision to join State Farm :)"
We responded:
"Thank you, Meredith, for sharing your experience! I'm happy Cross was able to assist you with setting up your insurance smoothly and clearly. It's wonderful to know you feel confident in your decision to join State Farm. If you have any questions or need further assistance, feel free to reach out to our office anytime."
Tony Jones
March 10, 2025
5
out of
5
rating by Tony Jones
"So, like everyone else, I was looking for discounts on my auto insurance. It seems like everyone's rates are going up in Texas lately. Lena from Kathleen's office was cheerful, helpful, and professional. Best of all, she was able to save me over $75.00 a month on my combined insurance on our 3 cars. Thanks again Lena!"
We responded:
"Tony, thank you for sharing your experience! We're glad Lena could assist you with your auto insurance and help you save on your combined coverage for your three autos. It's wonderful to know she provided cheerful, helpful, and professional service. If you have any further questions or need assistance in the future, our office is here to help! - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Sergei Demchuk
March 10, 2025
5
out of
5
rating by Sergei Demchuk
"Overall great experience. Cross was very helpful and easy to work with!"
We responded:
"Thank you, Sergei, for sharing your experience! I'm glad Cross was able to assist you effectively and make the process smooth. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Dru Irwin
March 6, 2025
5
out of
5
rating by Dru Irwin
"Sincerely the most supportive associate helped me out today, Cross! He is so helpful and informative. Helped me save money where it counts and that’s something everybody wants! Very happy to have had cross guiding me today to the best possible outcome for me!"
We responded:
"Thank you, Dru, for sharing your experience! I'm delighted to hear that Cross was able to assist you so effectively and help you save money. It's wonderful to know you felt supported and informed throughout the process. If you have any more questions or need further assistance, don't hesitate to reach out to our office. We're here to help!"
Benjamin Hurley
March 6, 2025
5
out of
5
rating by Benjamin Hurley
"Cross was extremely knowledgeable and helpful. He made sure I had exactly the right coverage for my situation, not more, not less. He made it easy to understand the options available and was very helpful taking initiative to discuss my situation and make sure that I had appropriate coverage. Highly recommend this office!"
We responded:
"Thank you, Benjamin, for your wonderful feedback! I'm happy to know that Cross was able to provide you with the right coverage and make the process easy to understand. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Nick Just
March 5, 2025
5
out of
5
rating by Nick Just
"Kaitlyn helped me through an unfortunate life change but was super caring, helpful and informative with everything. Cannot say enough how much I appreciate her!!"
We responded:
"Thank you, Nick, for sharing your experience! I'm so happy to hear that Kaitlyn was able to provide the care and support you needed during such a challenging time. Your appreciation means a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Lisa McNamara
March 3, 2025
5
out of
5
rating by Lisa McNamara
"Lina did a very thorough job discussing our policies and answered all of our questions in detail. We sincerely appreciate the attention to detail and taking time to discuss our policies. Thank You, Lina!"
We responded:
"Thank you, Lisa, for your wonderful feedback! I'm delighted to hear that Lina provided such a detailed and attentive service while discussing your policies. We truly value the time and effort she puts into ensuring all your questions are answered. If you need any further assistance or have more questions, please feel free to reach out to our office. We're here to help!"
Tom C
February 26, 2025
5
out of
5
rating by Tom C
"Lina was knowledgeable and a pleasure to work with."
We responded:
"Thank you, Tom, for your wonderful feedback! I'm delighted to hear that Lina provided you with knowledgeable and enjoyable service. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Jennifer Gasca
February 21, 2025
5
out of
5
rating by Jennifer Gasca
"Cross was exceptional to work with and extremely helpful! Everyone at this office has been a pleasure to work with!"
We responded:
"Thank you, Jennifer! I'm glad to hear that Cross and the rest of the team made your experience enjoyable. It's wonderful to know that our office has been a pleasure to work with. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Dakota McCoy
February 21, 2025
5
out of
5
rating by Dakota McCoy
"I spoke with Lina and she answered all my questions and clarified several parts of my coverage. She also brought an error to my attention that I was able to correct and save money on."
We responded:
"Thank you, Dakota, for sharing your experience! I'm happy to know that Lina was able to assist you by answering your questions and helping you save money. It's great to have her on our team, and we're always here to help with any future needs or questions you might have. Feel free to reach out anytime!"
J. Lewallen
February 20, 2025
5
out of
5
rating by J. Lewallen
"Kathleen Alexander's local agency helped us work through insurability issues w/ the corporate office - and it would not have been resolved without her local agency's help. Later we had major issues w/ the Drive Safe app, and Kaitlyn at the local agency worked tirelessly to resolve the situation - once again bridging the gap between the corporate office and the customer. Thank you Kaitlyn, and to the entire team at Kathleen Alexander's office!"
We responded:
"Thank you, J. Lewallen, for sharing your experience! I'm happy to hear that our office could assist with the insurability issues and that Kaitlyn was able to resolve the Drive Safe app situation for you. Your appreciation means a lot to us, and we're here for any future needs or questions you might have."
Daniel Muñoz
February 20, 2025
5
out of
5
rating by Daniel Muñoz
"Has the great pleasure of dealing with Cross at this place and with the outmost respect and knowledge in assisting me get coverage for my 3 autos pals great savings as well ! Will definitely pass the word on to my family and friends for there coverage needs ."
We responded:
"Thank you, Daniel, for sharing your experience! I'm happy to hear that Cross provided you with respectful and knowledgeable assistance in securing coverage for you. It's wonderful to know you found great savings as well. We appreciate your recommendation to family and friends. If you ever need further assistance, feel free to reach out!"
Monette Fossee
February 20, 2025
5
out of
5
rating by Monette Fossee
"Very knowledgeable kind and helpful"
We responded:
"Thank you, Monette, for your wonderful feedback! I'm happy to know that you found the service knowledgeable, kind, and helpful. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Tracy Wilkins
February 20, 2025
5
out of
5
rating by Tracy Wilkins
"Cross helped us set up our insurance for our new car and he made it such a breeze! Love working with him and would recommend working with him to anyone!"
We responded:
"Thank you, Tracy, for sharing your experience! I'm glad Cross could make setting up your new insurance so easy. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Cachét Rayford
February 20, 2025
5
out of
5
rating by Cachét Rayford
"Lina has been amazing! Great help!"
We responded:
"Thank you, Cachét, for sharing your experience! I'm happy to hear that Lina was able to assist you so well. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Alex Medina
February 19, 2025
5
out of
5
rating by Alex Medina
"Very helpful throughout every step of the way thank you Kaitlyn so much for helping get insured!"
We responded:
"Thank you, Alex! I'm glad Kaitlyn could assist you at every step in getting insured. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Chelsea Emms
February 19, 2025
5
out of
5
rating by Chelsea Emms
"Cross not only was able to lower my monthly rate but also was able to lower my friends rate as well! He is also very knowledgeable and amazing to work with!"
We responded:
"Thank you, Chelsea! I'm happy to hear that Cross was able to assist both you and your friend with lowering your rates. His knowledge and dedication truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Aaron King
February 19, 2025
5
out of
5
rating by Aaron King
"I’m 35 with a perfect driving record. I’ve been overpaying for insurance for years. Cross was able to insure both of our vehicles and add 2 life insurance policies, better coverages, lower deductibles. Overall saving over 3k per year switching to these guys. Thank you"
We responded:
"Thank you, Aaron, for sharing your experience! I'm happy to know that Cross was able to help you with better coverage. It's great to hear that you're satisfied with the changes. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Chip Rooney
February 18, 2025
5
out of
5
rating by Chip Rooney
"We just moved from CA to TX (long overdue) and Kaitlyn made the process of shifting our insurance coverage super easy. She walked through tweaks in our policies that made sense (saving us money along the way) and got us squared away in no time. Highly satisfied!"
We responded:
"Thank you, Chip! I'm glad Kaitlyn could make your transition smooth and hassle-free. It's wonderful to know that the adjustments to your policies were beneficial and cost-effective. If you need any further assistance or have questions, feel free to reach out. We're here to help!"
Robert Wilson
February 17, 2025
5
out of
5
rating by Robert Wilson
"Quality service. Answered the questions I had. 5 stars. Bob 2/17/2025"
We responded:
"Thank you, Bob! I'm happy to know that you found our service to be of high quality and that we could answer your questions. If you need any further assistance, feel free to reach out. We're here to help!"
ev236
February 14, 2025
5
out of
5
rating by ev236
"Lina is amazing! Added my son (new driver) to our insurance. Everything was quick and effortless. Received a great rate. Thanks Lina!!"
We responded:
"I'm happy to hear that Lina was able to assist you so efficiently with adding your son to your insurance! It's wonderful that you received a great rate. If you have any more questions or need further assistance, feel free to reach out. Thank you for your feedback!"
billie bagel
February 13, 2025
5
out of
5
rating by billie bagel
"I have been with Kathleen for 5 years now. Superior customer service. During my recent upcoming move, Cross contacted me about renters insurance and I was able to sign up smoothly and had my declarations page same day. Love State Farm and love Kat’s team!"
We responded:
"Thank you so much, Billie! I'm glad to hear that Cross was able to assist you with your insurance so efficiently. It's wonderful to know that you appreciate the service from our team. We're always here to help with any of your insurance needs. Don't hesitate to reach out if you have any questions or need further assistance!"
Jacob Barron
February 12, 2025
5
out of
5
rating by Jacob Barron
"The staff is awesome -- especially Lina & Cross! Highly recommend for Lina for commercial policies and Cross for personal."
We responded:
"Jacob, thank you! We appreciate you taking the time to leave a shout out for Lina. Please don't hesitate to reach out if you need anything. "