State Farm® Insurance Agent Kathleen Alexander
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daiver Villalobos
November 11, 2024
5
out of
5
rating by Daiver Villalobos
"Victor did a great job, he guided me through the details of my policy and added great discounts based on my needs! Keep it up 👍"
We responded:
"Daiver, thank you for your wonderful feedback! I'm glad to hear that Victor was able to guide you through your policy details and find discounts tailored to your needs. Your satisfaction is important to us, and we appreciate your kind words. If you have any further questions or need assistance in the future, our office is here to help. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Cassie Gresham
November 7, 2024
5
out of
5
rating by Cassie Gresham
"Roman Kerns is always incredibly helpful and is very knowledgeable. We recently moved to Fort Worth and to Kathleen Alexander’s office. The transition has been seamless and we are so happy to have our policies with this office. We have been Sate Farm customers for 38 years!! Cassie Gresham"
We responded:
"Cassie, Thank you so much for your wonderful review! I'm glad to hear that Roman has been incredibly helpful and knowledgeable. It's great to know that your transition to our office in Fort Worth has been seamless. We truly appreciate your loyalty as a State Farm customer for 38 years and are happy to have you with us. If you ever need anything or have any questions, our office is here to assist you. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Rick Hubbell
November 6, 2024
5
out of
5
rating by Rick Hubbell
"Answered all my questions. Gave thorough explanations to all coverages and options. Very happy with Victor and State Farm."
We responded:
"Rick, thank you for your wonderful review! I'm glad Victor could provide thorough explanations and answer all your questions. It's great to know you're happy with our service. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Cameron Geissler
October 25, 2024
5
out of
5
rating by Cameron Geissler
"Lina was able to get my rate down and help me figure out unknown charges. I really appreciate the help."
We responded:
"Hi Cameron, Lina's efforts in reducing your rate and clarifying those unknown charges are truly commendable. I'm glad she could assist you effectively. Your appreciation means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Joey Krummell
October 16, 2024
5
out of
5
rating by Joey Krummell
"I spoke with Lina in the office about ways to bring my premiums down. We scheduled a call at 11am and at 11 am the phone was ringing with her call. Lina explained the policies, the coverages and the numbers taking the time give me all the details I need to make good decisions! I ask a lot of questions but Lena was patient and kind and never made me feel bad for asking. I haven't had anyone else take that kind of time with with my insurance in YEARS. And strangely, it looks like I'll save a few hundred dollars by making the updates!! I want to add that all the people in the office there are super nice! I've called and could hear the phones ringing in the background but was never rushed or made to feel like I wasn't important."
We responded:
"Joey, thank you for sharing your experience! I'm glad Lina could assist you with your premiums and provide such detailed explanations. It's wonderful to know that her patience and kindness made a difference. Our team strives to ensure every customer feels valued, and your feedback about the office atmosphere is much appreciated. If you have any more questions or need further assistance, we're here to help! - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Elizabeth Ambriz
October 9, 2024
5
out of
5
rating by Elizabeth Ambriz
"Roman was the best rep I have EVER had. I work in sales and meet all kinds of reps. He didn’t miss a beat, got all the information I needed and did it all in a timely manner. If I ever need to call again, I want him. He did so good!"
We responded:
"Elizabeth, thank you for your wonderful feedback! I'm happy to hear that Roman provided you with exceptional service and met all your needs efficiently. We are grateful to have him as part of our team. If you ever need assistance again, our office is here to help! - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Tony Jones
October 9, 2024
5
out of
5
rating by Tony Jones
"So, like everyone else, I was looking for discounts on my auto insurance. It seems like everyone's rates are going up in Texas lately. Lena from Kathleen's office was cheerful, helpful, and professional. Best of all, she was able to save me over $75.00 a month on my combined insurance on our 3 cars. Thanks again Lena!"
We responded:
"Tony, thank you for sharing your experience! We're glad Lena could assist you with your auto insurance and help you save on your combined coverage for your three autos. It's wonderful to know she provided cheerful, helpful, and professional service. If you have any further questions or need assistance in the future, our office is here to help! - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Lori Tittley
September 24, 2024
5
out of
5
rating by Lori Tittley
"Dominique made the experience of obtaining a car insurance quote very pleasant. She was very informative and made a tedious process painless and quick."
We responded:
"Lori, thank you for sharing your experience! I'm glad Dominique could make the process of obtaining a auto insurance quote pleasant and efficient for you. We strive to provide informative and hassle-free service. If you have any further questions or need assistance, feel free to reach out. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
J Gee
September 20, 2024
5
out of
5
rating by J Gee
"If you’re looking for an insurance agent who will treat you with care and respect while delivering exceptional service, Lina Martinez is the person to trust. I highly recommend her to anyone seeking personalized and thoughtful insurance guidance. She prioritizes you as a person and will go through all things necessary to meet your insurance needs."
We responded:
"Thank you, J, for your wonderful review! I'm happy to hear that Lina provided you with such personalized and thoughtful insurance guidance. It's great to know she made you feel prioritized and met all your insurance needs. We appreciate your recommendation and are always here to assist with any future needs. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Lindsey Schoenfeld
September 19, 2024
5
out of
5
rating by Lindsey Schoenfeld
"She was so helpful! Took time to walk me through all my questions and reviewed my information."
We responded:
"Lindsey, thank you for your wonderful review! I'm happy we could help and take the time to answer all your questions. If you need any further assistance, feel free to reach out anytime. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
kim Owens
September 17, 2024
5
out of
5
rating by kim Owens
"Victor was great to work with. Glad I’m going back to Kathleen Alexander and State Farm."
We responded:
"Kim, thank you for your wonderful review! I'm glad to hear that Victor provided you with such a positive experience. We're happy to have you back with our office and State Farm. If you need any further assistance, feel free to reach out anytime. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Jon Abbott
September 13, 2024
5
out of
5
rating by Jon Abbott
"Lina explained all policy changes clearly and gave options to save alittle. Great experience!"
We responded:
"Jon, thank you for your positive review! I'm glad Lina could clearly explain the policy changes and provide options to save you some money. We're grateful for your feedback and happy you had a great experience with us. If you have any further questions or need assistance, feel free to reach out. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
TM God's Child
September 12, 2024
5
out of
5
rating by TM God's Child
"The crew at State Farm is always very helpful. Lina did a great job helping me today."
We responded:
"Thank you for your kind words! I'm glad to hear that Lina was able to assist you effectively. We appreciate your feedback and look forward to helping you with any future needs. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Patricia Hagen
September 10, 2024
5
out of
5
rating by Patricia Hagen
"I really appreciate going over my policy item by item explaining options to reduce my cost. I wasn't rushed and all my questions and concerns were addressed. I can't remember when someone took the time and listened to my concerns. Thank you."
We responded:
"Patricia, thank you for your wonderful review! I'm glad we could take the time to go over your policy and address all your questions and concerns. It's important to us that you feel informed and comfortable with your options. If you need any further assistance, don't hesitate to reach out. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Desirre
August 30, 2024
5
out of
5
rating by Desirre
"Dominique helped me with my renters insurance and life insurance, and was so professional and nice on the phone. She helped me understand the whole life policy thing & I went ahead and got it! You did amazing thanks for all the help!!"
We responded:
"Desirre, thank you for your wonderful review! I'm glad Dominique could assist you with your renters and life insurance needs. It's great to know she provided clear explanations and professional service. If you have any further questions or need assistance in the future, feel free to reach out. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Me-Me Wheaton
August 1, 2024
5
out of
5
rating by Me-Me Wheaton
"Lina was very polite, knowledgeable, and understanding. Her patience and attention to detail was greatly appreciated."
We responded:
"Hi Me-Me, Thank you for your awesome review! I'm so glad to hear that Lina was able to assist you with such politeness, knowledge, and understanding. Her patience and attention to detail are truly valuable to our team. If you need anything else, we're here for you! - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Jane Derrick
July 25, 2024
5
out of
5
rating by Jane Derrick
"Cynthia Sauls was extremely attentive to my requests. I really appreciate her dedication to providing customer service."
We responded:
"Hi Jane, Thanks a lot for your wonderful review! I'm so glad to hear that Cynthia was able to provide the attentive service you needed. We truly appreciate your kind words and are always here to help with any future requests! - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
D Ukle
July 19, 2024
5
out of
5
rating by D Ukle
"Victor was courteous, professional and a pleasure to work with."
We responded:
"Thanks for the awesome review! I'm so happy to hear that Victor provided courteous and professional service. We're grateful to have him on our team! If you need anything else, feel free to reach out. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
james wyant
July 18, 2024
5
out of
5
rating by james wyant
"I want to thank the team here, specifically Lina Martinez and Cynthia Sauls, for all of their help understanding different roofing options related to a home insurance claim! Very helpful and professional!"
We responded:
"Hi, James! Thank you so much for sharing that Lina and Cynthia could assist you with understanding the different roofing options related to your home insurance claim. Their professionalism and helpfulness are truly commendable, and we're grateful to have them on our team. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
John Masters
July 15, 2024
5
out of
5
rating by John Masters
"Excellent service. Friendly, helpful and great follow through"
We responded:
"Thank you for the excellent review, John! I'm glad to hear you found our service friendly, helpful, and with great follow-through. We're grateful for your kind words and look forward to assisting you in the future. Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Dylan Hathaway
July 15, 2024
5
out of
5
rating by Dylan Hathaway
"Lina Martinez has been fantastic to work with. Her attention to detail, care for my needs, and responsiveness have all taken a great deal of stress out of the homebuying process! Highly recommend her services to anyone looking to purchase a home."
We responded:
"Thank you for your review, Dylan! We're grateful for your recommendation and are here for all your future home insurance needs! - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Bob Tansill
July 3, 2024
5
out of
5
rating by Bob Tansill
"I called Kathleen’s office to get help putting my current policy card in my online wallet. Cynthia sent an email with the proper steps which were perfect. Her office is always very helpful."
We responded:
"Thank you for sharing your positive experience, Bob! I'm glad Cynthia was able to assist you with adding your insurance card to your online wallet. We're always here to help and appreciate your kind words about our helpful team. If you need anything else, feel free to reach out! - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
James Austin
July 2, 2024
5
out of
5
rating by James Austin
"Dylen was very professional throughout the call, answering questions with great accuracy and giving me full disclosure of what my policy would entail. Fantastic service, and saved me a bunch on my monthly bill."
We responded:
"Thank you for sharing your experience, James! I'm glad our office provided you with accurate information and helped you save on your monthly bill. We appreciate your kind words and are here for any future insurance needs you may have. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
PC_CoF
June 21, 2024
5
out of
5
rating by PC_CoF
"I appreciate Lina and all of her help with my policy! She was great and much needed! I’ll ask for her every time I call"
We responded:
"Thank you for your glowing review! I'm pleased to hear that Lina provided you with great assistance and that you'll be requesting her every time you call. We're grateful for your loyalty and look forward to assisting you with your policy in the future! - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"
Brent Neuenfeldt
June 20, 2024
5
out of
5
rating by Brent Neuenfeldt
"Lina is excellent. She is professional, patient, detailed, thorough and knows the State Farm systems of how things get done. I’ve worked with her on changes to my auto policies. She willingly helps me look at all of my options. I highly recommend her."
We responded:
"Brent, I'm thrilled you had a great experience with Lina! Her professionalism, patience, and attention to detail truly shine when assisting with your auto policies. We're grateful for your recommendation and look forward to helping you with any future insurance needs. - Kathleen Alexander - State Farm Insurance Agent, Fort Worth, TX"