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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samantha Wright

May 19, 2026

5  out of  5
rating by Samantha Wright
"I have been insured by them for years now! Everyone has always been super helpful and accommodating. Jocelyn helped me add a new car to my policy today and she helped make the process super quick and easy."
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Golda Anne Leonard

May 18, 2026

5  out of  5
rating by Golda Anne Leonard
"Lisa was fabulous helping me get online. And, making sure that I had the information and coverage that I needed."
We responded:
"Thank you for your fantastic feedback! I'm glad you received the assistance you needed to get online and secure the right coverage. Our team is dedicated to providing top-notch service. If you need anything else, feel free to reach out!"
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Ben Sexton

May 18, 2026

5  out of  5
rating by Ben Sexton
"Process to update policy was seamless. Great communication and prompt service by Jocelyne Sepulveda. It has been a pleasure working with this team!"
We responded:
"Thank you, Ben! I'm happy to hear that updating your policy was a smooth experience and that Jocelyne provided excellent communication and service. We appreciate your kind words and are delighted to have you as part of our community. If you need anything else, feel free to reach out!"
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Melissa Rhymes-Walker

May 14, 2026

5  out of  5
rating by Melissa Rhymes-Walker
"Jocelyne is awesome. She’s always super responsive and kind!"
We responded:
"Thank you, Melissa! I'm happy to hear that Jocelyne has been responsive and kind in assisting you. We appreciate your feedback and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Ryan Pearlman

May 14, 2026

5  out of  5
rating by Ryan Pearlman
"Cross was awesome!!! I was wondering why he was asking so many questions for me to get a home and auto quote but then I realized he was doing everything he could to get me an amazing rate. It is worth your time to give him a call."
We responded:
"Ryan, thank you for your fantastic review! I'm glad to hear that Cross provided such a thorough and helpful experience. We always aim to find the best rates for our customers. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Keith Vickers

May 13, 2026

5  out of  5
rating by Keith Vickers
"Cross was very knowledgeable, patient, and great to work with. I highly recommend you give them a call to compare rates."
We responded:
"Thank you, Keith! I'm glad to hear that Cross provided you with such a positive experience. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Comfy Family Practice

May 5, 2026

5  out of  5
rating by Comfy Family Practice
"Victor was so helpful. He helped us make the right decision without pressure and explained everything to us. Thank you Victor."
We responded:
"Hey! Thank you for sharing this and for highlighting the great price. I’m happy Victor was able to guide you through your options, explain everything clearly, and make the process comfortable without any pressure. We appreciate you taking the time to recognize his help."
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Mary Martin

May 1, 2026

5  out of  5
rating by Mary Martin
"Jocelyne is amazing!!!!! Love this office!"
We responded:
"Mary, thank you so much for your wonderful feedback! I'm delighted to hear that Jocelyne made such a positive impression on you. We truly appreciate your kind words about our office. If there's anything else we can assist you with, feel free to reach out anytime!"
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Annette Rubio

May 1, 2026

5  out of  5
rating by Annette Rubio
"I had a great experience working with Victor. He was incredibly knowledgeable and took the time to explain both my auto and renters policies. The whole process was smooth, stress-free, and actually enjoyable - very friendly. What really stood out was how much money they were able to save me without sacrificing coverage. It felt like they genuinely had my best interest in mind the entire time. If you’re looking for someone who is professional, responsive, and easy to work with, I highly recommend reaching out!"
We responded:
"Thank you, Annette! I'm so happy to hear about your positive experience with Victor. It's wonderful that he was able to make the process smooth and enjoyable while also saving you money. We always aim to keep our customers' best interests at heart. If you ever need anything else, feel free to reach out!"
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Virgil Dennis

April 30, 2026

5  out of  5
rating by Virgil Dennis
"Just bundled thanks to Cross, very helpful and knowledgeable. I have been a customer with Kathleen in the past for insurance and she is a very friendly professional woman! I would definitely recommend talking with them when you’re doing your annual shopping for insurance!"
We responded:
"Thank you, Virgil! I'm glad to hear that Cross was helpful and knowledgeable in assisting you. It's wonderful to have you back with us, and I appreciate your kind words about the team. We're always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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Annabelle Rodriguez

April 24, 2026

5  out of  5
rating by Annabelle Rodriguez
"Victor reached out to me and helped me reinstate my account, very helpful and professional, I enjoyed speaking with him, great service. Thank you!"
We responded:
"Thank you, Annabelle, for sharing your experience! I'm glad Victor was able to assist you with reinstating your account and that you enjoyed speaking with him. We appreciate your kind words about our service. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Lynn Tolleson

April 21, 2026

5  out of  5
rating by Lynn Tolleson
"Cross is a fantastic agent"
We responded:
"Thank you, Lynn! I'm happy to hear that Cross has made such a positive impression. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you ever need anything else, feel free to reach out!"
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Brian Podbielski

April 20, 2026

5  out of  5
rating by Brian Podbielski
"joscelyn your the best . verv professional and adiquate."
We responded:
"Hey, Brian! Thank you for the shoutout, we appreciate you recognizing the professionalism and help you received."
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Peter K

April 18, 2026

5  out of  5
rating by Peter K
"Cross is really awesome and professional. He helped me with all the information and insurance needs."
We responded:
"Thank you for your review, Peter! I'm happy to hear that Cross provided you with the information and assistance you needed. Our team is dedicated to offering professional and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
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Chrissy Reyes

April 15, 2026

5  out of  5
rating by Chrissy Reyes
"This was my first time having to get my insurance and Dominique Garcia was very helpful and knowledgeable. She walked me through every step and any questions I had she answered politely. The process was so smooth and much easier than it seems because I was having trouble finding a reliable insurance but nonetheless she was AMAZING !!!!! Wishing nothing but the best for her in her future endeavors and the company as well. 💗"
We responded:
"Thank you so much, Chrissy! I'm delighted to hear that Dominique made your first insurance experience smooth and easy. Her dedication to helping our customers is truly appreciated. We wish you all the best and are here for any future needs you may have!"
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Sonia Urquiza

April 15, 2026

5  out of  5
rating by Sonia Urquiza
"Victor was exceptionally persistent in securing a better quality of pricing. I have been a customer of State Farm for many years, primarily holding a life insurance policy. We have now consolidated all of our insurance policies with your agency. He made this process remarkably comfortable and straightforward. I appreciate all of your assistance in this matter. Thank you."
We responded:
"Thank you, Sonia! I'm happy to hear that Victor made the process of consolidating your insurance policies comfortable and straightforward. We truly appreciate your long-standing trust in us for your insurance needs and are grateful for your continued support. If there's anything else we can assist you with, feel free to reach out anytime!"
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ky vo

April 9, 2026

5  out of  5
rating by ky vo
"Jocelyn at Kathleen Alexander state farms very helpful and professional thank you Jocelyne"
We responded:
"Thank you Ky!"
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Timothy Arden

April 9, 2026

5  out of  5
rating by Timothy Arden
"Knowledgeable and pleasant to deal with"
We responded:
"Thank you for the positive review, Timothy. We are grateful for you!"
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Donna Marie Vance

April 8, 2026

5  out of  5
rating by Donna Marie Vance
"Victor Quinonez with the Kathleen Alexander State Farm insurance group was immensely helpful with all aspects of changing both my house and auto policies to State Farm. I love when customer service is a pleasure."
We responded:
"Thank you, Donna Marie! I'm happy to hear that Victor was able to assist you with your policy changes. We strive to make customer service a delightful experience. If you have any more questions or need further assistance, feel free to reach out!"
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Lenette Burton

April 6, 2026

5  out of  5
rating by Lenette Burton
"Very helpful evert time I talk to them. They go out of their way to explain things to you"
We responded:
"Thank you, Lenette! I'm happy to hear that our team has been helpful and takes the time to explain things clearly. We’re committed to providing excellent service and are always here for you. Let us know if there's anything else we can assist with!"
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Karen Posey

April 6, 2026

5  out of  5
rating by Karen Posey
"Very friendly! Helped me in every way possible! Made everything easier! Thanks Lina!😊"
We responded:
"Thank you, Karen! I'm so happy to hear that Lina was able to assist you and make everything easier. We appreciate your feedback and are always here to help with any future needs. 😊"
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Marianita Haro

April 3, 2026

5  out of  5
rating by Marianita Haro
"Thank you for a prompt service and very helpful and knowledgeable team, especially Victor whom helped me out with my homeowners insurance."
We responded:
"Marianita, thank you for your wonderful feedback! I'm happy to know that Victor and our team were able to assist you with your insurance. We’re committed to providing prompt and knowledgeable service. If you need anything else, feel free to reach out!"
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Sister Janet Barnes

April 2, 2026

5  out of  5
rating by Sister Janet Barnes
"I added a vehicle today and my service was very Good! I couldn't remember the name of the Agent but the service was tremendous! I love you guys!"
We responded:
"Thank you, Sister Janet Barnes! I'm so happy to hear that you had a great experience with us. Our team is dedicated to providing tremendous service, and it's wonderful to know you felt that! We appreciate your kind words and love having you as part of our community. If there's anything else we can assist you with, just let us know!"
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alex wong

March 31, 2026

5  out of  5
rating by alex wong
"Victor has been very helpful guiding me through my first auto insurance purchase. The explanations were very detailed and things went smoothly for me. Highly recommend :)"
We responded:
"Thank you, Alex! I'm happy to hear that Victor was able to assist you with your first insurance purchase. It's wonderful that everything went smoothly for you. We appreciate your recommendation! If you need anything else, feel free to reach out."
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Kevin Borg

March 30, 2026

5  out of  5
rating by Kevin Borg
"Cross was amzing from start to finish. He was extremely patient and saved us a lot of money. We appreciate his efforts and will send potential clients his way!!!"
We responded:
"Kevin, thank you for your fantastic feedback! I'm happy to hear that Cross provided you with such excellent service and helped you save money. Your willingness to recommend us is greatly appreciated. If you ever need anything else, feel free to reach out!"