State Farm® Insurance Agent Kathleen Alexander
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hoàng Nguyễn
October 16, 2026
5
out of
5
rating by Hoàng Nguyễn
"Mr. Cross Corcoran helped me today; he is a really helpful person who explained everything clearly and also helped me reduce the payment cost, which I really appreciate."
We responded:
"Thank you, Hoàng! I'm glad to hear that Cross was able to assist you and make things clearer while helping with your payment. We appreciate your feedback and are here if you need anything else!"
aimee nakazungu
October 16, 2026
5
out of
5
rating by aimee nakazungu
"Cross has been amazing , helped me and my husband with an affordable price and always helps when we need him"
We responded:
"Aimee, thank you for taking the time to leave us a review! I'm glad to hear that Cross has been able to assist you and your husband with finding an affordable solution and is there when you need help. We're here for you anytime. Let us know if we can help with anything else!"
Kathleen Dawson
October 14, 2026
5
out of
5
rating by Kathleen Dawson
"I've been on the phone and at the office. Everyone is so nice and professional from the receptionist to the agents. Victor set my policies up and answered any questions I had. I also spoke with Cross who was a perfectly wonderful person to talk to. He checks up on me and makes sure I've understood every aspect of my policies and set up my payment plan. Kathleen you hit the JACKPOT when you hired this one! Cross makes my day Sunshiney and brings a big smile to my face EVERY time I talk with him."
We responded:
"Thank you, Kathleen, for sharing your experience! I'm really happy to hear that Victor and Cross have been so helpful and attentive. It's wonderful to know that Cross brings a smile to your face and ensures you're comfortable with your policies. We're grateful to have such a dedicated team. Let us know if we can help with anything else!"
Ashley G
October 9, 2026
5
out of
5
rating by Ashley G
"Lina helped me get a life insurance policy set up, and followed up with discount information in a timely manner, thank you."
We responded:
"Ashley, thank you for taking the time to leave us a review! I'm happy to hear that Lina was able to assist you with setting up your insurance policy and provide you with discount information promptly. We're here to help if you need anything else!"
Gustavo Martins
October 8, 2026
5
out of
5
rating by Gustavo Martins
"Excellent service and professionalism at Kathleen Alexander State Farm! My experience with agent Victor Quinonez, who is part of their team, was flawless. Victor was attentive, knowledgeable, and found the best insurance options for me. Highly recommend Victor and the entire team for their honesty and efficiency!"
We responded:
"Gustavo, thank you for taking the time to leave us a review! I'm happy to hear that Victor provided you with attentive and knowledgeable service, and that you found the best insurance options. We appreciate your recommendation and are glad to have you as part of our community. Let us know if we can help with anything else!"
Angela Rivera
October 7, 2026
5
out of
5
rating by Angela Rivera
"We are so grateful for Kathleen Alexander and team for always having our back and protecting us. Today, I called in to check in on our policy renewal and to check on the status of a life insurance claim. I spoke with Cross, who right away just brightened my day. We have been going through a tough time with a recent loss in the family and it was comforting to have received such great service and high level of care. Thank you all for all that you do!"
We responded:
"Angela, thank you for taking the time to leave us a review! I'm really glad to hear that Cross was able to provide you with the support and care you needed during such a difficult time. We truly appreciate your kind words and are here to help whenever you need us. So glad you're part of our office family."
Dexie A Desamito
October 6, 2026
5
out of
5
rating by Dexie A Desamito
"Cross has been amazing!!! As busy as I am, he never lost hope or patience with me! Very professional and awesome to speak with and pleasure to work with!!!"
We responded:
"Dexie, thank you for taking the time to leave us a review! I'm happy to hear that Cross has been such a great help to you. It's wonderful to know he made your experience pleasant and professional. We're always here if you need anything else!"
Leroy Shaw
October 5, 2026
5
out of
5
rating by Leroy Shaw
"Mr Cross was helpful, patient and very courteous"
We responded:
"Leroy, I'm happy to hear that Mr. Cross was able to assist you with such care and professionalism. We always aim to provide the best service possible. Thanks for choosing us!"
Chelsea Cloud
October 1, 2026
5
out of
5
rating by Chelsea Cloud
"Cross was super helpful and made sure I had all my insurance needs met! Great guy!"
We responded:
"Chelsea, thank you for taking the time to leave us a review! I'm happy to hear that Cross was able to assist you with your insurance needs. We're glad to have him on our team. Feel free to reach out if you need anything else!"
Ashlee Michelle
September 29, 2026
5
out of
5
rating by Ashlee Michelle
"I have been with State Farm for over 13 years and they have ALWAYS been super kind and helpful! I wouldn’t go with any other insurance company! Lina Martinez is absolutely wonderful! Thank you for being such a fantastic addition to my daily life!!!! 😊"
We responded:
"Thank you so much, Ashlee! I'm really happy to know that our team has been a fantastic part of your life for over a decade. Your loyalty and kind words mean a lot to us. If there's anything else we can do for you, just let us know!"
Ashli C
September 25, 2026
5
out of
5
rating by Ashli C
"Cross was my agent and he did a wonderful job at being patient with me as I was trying to take care of switching over my car insurance and homeowners insurance comparing apples to oranges and showing me all the wonderful things that State Farm has to offer as opposed to my other company I was with. Cross also did a good job as following up with me as we can get in the way of being able to deliver callbacks in a timely manner. If you’re looking for somebody, who’s informative and thorough Cross is your guy"
We responded:
"Ashli, thank you for taking the time to leave us a review! I'm glad to hear that Cross was able to assist you with switching your insurance. It's great to know he provided the patience and thoroughness you needed. We appreciate your feedback and are here if you need anything else!"
The One
September 18, 2026
5
out of
5
rating by The One
"I had a wonderful experience working with Dominique at Kathleen Alexander State Farm. She was very kind, professional, and helpful throughout the entire process. She made everything easy, answered my questions, and made sure my documents were sent over promptly. I truly appreciate the excellent customer service and how smoothly everything was handled. Thank you, Dominique, for making this such a pleasant and stress free experience! I highly recommend this office!"
We responded:
"Thank you! I'm so happy to hear about your positive experience with Dominique. It's great to know she was able to make the process easy and stress-free for you. We truly appreciate your recommendation and are here if you need anything else!"
Jolie Singletary
September 17, 2026
5
out of
5
rating by Jolie Singletary
"Lina Martinez was so helpful. She explained the importance of insurance. She helped signing the documents. She made everything easy."
We responded:
"Thank you, Jolie! I'm really glad to hear that Lina was able to make the process smooth and informative for you. We always aim to make things as easy as possible. We're always happy to help if anything comes up."
Miriam Estrada
September 15, 2026
5
out of
5
rating by Miriam Estrada
"Thank you Lina!
She helped me threw the process on adding a vehicle and answered a couple questions i had about billing , im very happy with the service i was provided, i asked she answered.
Thank you again Lina!"
We responded:
"Thank you, Miriam! I'm glad Jocelyne was able to assist you with your billing questions. We're happy to hear you're satisfied with the service. Feel free to reach out if you need anything else!"
Diego Alejandro Torres Reyes
September 14, 2026
5
out of
5
rating by Diego Alejandro Torres Reyes
"Lina Martínez called me to update all of my information, and she was very sweet, cordial, and diligent. I found it to be very pleasant to have a conversation with her, as she answered all my questions. Excellent customer service!!!"
We responded:
"Thank you, Diego, for sharing your experience! I'm happy to hear that Lina provided such excellent service and was able to assist you with all your questions. We appreciate your feedback and are here for any future needs or inquiries you might have."
Diane Sanchez
September 12, 2026
5
out of
5
rating by Diane Sanchez
"Linda Martinez was very kind and very helpful .and very helpful"
We responded:
"Thank you, Diane! I'm happy to hear that Linda was able to assist you with kindness and helpfulness. Our team is dedicated to providing excellent service, and it's wonderful to know Linda delivered just that. If you need anything else, feel free to reach out!"
Linda Breed
September 4, 2026
5
out of
5
rating by Linda Breed
"Cross has been helping me to come back home to state farm were I being he made it easy for me answer all what I ask easy to talk to y'all are luck to have him and I am to looking forward to having cross as my agent and will remend him to other people that need someone like him"
We responded:
"Thank you, Linda! I'm really happy to hear that Cross made your transition back to State Farm smooth and enjoyable. We're lucky to have him on our team, and it's great to know you're looking forward to working with him. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Sandra Roberts
September 3, 2026
5
out of
5
rating by Sandra Roberts
"I’m so excited to be save money on my car insurance. Ask for Cross. He’s the BEST at finding you the right coverage at the right price. It’s always a pleasure working with someone who listens to your needs and explains the best coverage. I’m so tickled pink, I invited him to Thanksgiving dinner. 🤩"
We responded:
"Hey, Sandra! Thank you for making us smile with your review and for recognizing how much care Cross put into helping with your car insurance. It sounds like he really earned that Thanksgiving dinner invitation by listening closely, explaining your coverage clearly, and making the experience one worth celebrating!"
Mae Preston
September 2, 2026
5
out of
5
rating by Mae Preston
"My Customer Relations Rep, Jocelyn Sepulveda, was incredibly helpful & knowledgeable. Her professionalism & assistance was next level. She made the process extremely smooth & effortless. I greatly appreciate her taking care of me & explaining everything in such detail for my understanding. She was profoundly prompt in following up. I received all documents with attachments in a timely manner with clear instructions. OBTW, I have insured 2 vehicles as well as my homeowners insurance. Kathleen Alexander has an amazing staff; I've been with her agency for decades & hope to be a client for many years to come.😊"
We responded:
"Mae, thank you for taking the time to leave us a review! I'm so happy to hear that Jocelyne provided you with such exceptional service and made everything smooth and easy for you. It's wonderful to know that our team's efforts have been appreciated over the years. We're grateful to have you with us and look forward to continuing to serve you. Feel free to reach out if you need anything else!"
Elida Martinez
September 2, 2026
5
out of
5
rating by Elida Martinez
"I really want to recognize Jocelyne for the way she personally helped me through a very frustrating claims process. She didn’t just give me information and send me on my way—she actually took the time to listen, explain everything clearly, and help me figure out what steps I could take next. She went above and beyond to make sure I had the right information and didn’t feel like I was dealing with everything on my own. Honestly, she made more of a difference for me than anyone I spoke with in the Claims Department. I’m truly grateful for her kindness, patience, and genuine willingness to help. Thank you, Jocelyne, for making a stressful situation a little easier for me."
We responded:
"Elida, thank you for taking the time to leave us a review! I'm so happy to hear that Jocelyne was able to support you through the claims process and make things a bit easier. It's wonderful to know she provided the guidance and care you needed. We're grateful to have her on our team. Let us know if we can help with anything else!"
Lisa McNey
August 27, 2026
5
out of
5
rating by Lisa McNey
"I had a great experience with Cross from Kathleen Alexander State Farm. His customer service was exceptional. He made the process super simple and made me feel very welcome as I joined the State Farm Family. Highly Recommend!"
We responded:
"Lisa, thank you for taking the time to leave us a review! I'm happy to hear that Cross provided you with exceptional service and made you feel welcome. We appreciate your recommendation and are glad to have you as part of our State Farm family. Let us know if we can help with anything else!"
Kaitlyn Howard
August 27, 2026
5
out of
5
rating by Kaitlyn Howard
"Just wanna say a quick thank you to Cross for helping us get first time home owners insurance! Didn't have a clue where to start ,he walked me through every step! And on top of that he bundle us with 2 auto policies as well! Y'all give Cross a call so he can save you money!!"
We responded:
"Thank you, Kaitlyn! I'm really happy to hear that Cross was able to guide you through getting your first-time insurance and bundle it with your policies. We appreciate your recommendation and are glad to have you with us. Let us know if we can help with anything else!"
Cancy Umu
August 26, 2026
5
out of
5
rating by Cancy Umu
"Cross Corcoran who works with Kathleen Alexander it the Best Customer Service provider, his kindness is outstanding, his professionalism is great. I recommend. Thanks"
We responded:
"Cancy, thank you for taking the time to leave us a review! I'm happy to hear that Cross provided you with outstanding service and professionalism. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Leah Shepherd
August 25, 2026
5
out of
5
rating by Leah Shepherd
"Victor helped me out so much!"
We responded:
"Hey, Leah! Thank you for recognizing Victor and how helpful he was with your renters insurance!"
Beatrice soria
August 25, 2026
5
out of
5
rating by Beatrice soria
"I have been with State Farm for several years, and they have always been excellent in helping me with my needs. Their staff has been extremely patient, kind, and professional. I truly appreciate the outstanding customer service and support they have provided over the years."
We responded:
"Hey, Beatrice! Thank you for being with State Farm for several years and for recognizing the care our team has shown along the way. It means a lot to hear that our team’s patience, kindness, and professionalism have stood out to you. We truly appreciate the opportunity to continue assisting you."