State Farm® Insurance Agent Kathleen Alexander
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diana Gonzalez
August 1, 2025
5
out of
5
rating by Diana Gonzalez
"Mr Cross is the best gentleman to get you the right quote, I strongly recommend him. He has the best attitude and patience to explain the entire process step by step. 100 stars for you Mr Cross."
We responded:
"Thank you, Diana! I'm delighted to hear about your positive experience with Cross. His dedication to providing clear and patient service is something we truly value. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
kurt grothe
July 30, 2025
5
out of
5
rating by kurt grothe
"Cross does an amazing job and goes the extra mile to help and serve in any way he can! Amazing staff here at Kathleen Alexander State Farm!"
We responded:
"Thank you, Kurt! I'm happy to hear that Cross and our team have made such a positive impact. We strive to provide exceptional service and support. If you need anything else, feel free to reach out!"
davie moore
July 25, 2025
5
out of
5
rating by davie moore
"I have had a truly outstanding experience working with State Farm and Victor Quinonez. I recently had the pleasure of setting up my insurance policy with State Farm, and I cannot express enough how impressed I am with the service I received, particularly from Victor Quinonez. From start to finish, the experience was nothing short of exceptional. Victor went above and beyond to ensure I understood every aspect of my new policy. He took the time to go line by line, explaining each detail with incredible clarity and patience. He answered all my questions thoroughly, making sure I felt completely confident and informed about my coverage. If you're looking for an insurance agent who prioritizes your understanding and peace of mind, I wholeheartedly recommend Victor Quinonez at State Farm. He is a true asset, and I am so grateful for his outstanding assistance!"
We responded:
"Thank you, Davie, for sharing your experience! I'm so happy to hear that Victor provided such exceptional service and clarity while setting up your insurance policy. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Johnathon Higgins
July 21, 2025
5
out of
5
rating by Johnathon Higgins
"Victor was very helpful."
We responded:
"Thank you, Johnathon! I'm happy to hear that Victor was able to assist you effectively. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Brad Melton
July 11, 2025
5
out of
5
rating by Brad Melton
"Linda Martinez was personable, friendly, professional and knowledgeable. Thanks for the help!"
We responded:
"Thank you, Brad! I'm happy to hear that Linda provided such a positive experience for you. Her personable and professional approach is something we truly value. If you need anything else, feel free to reach out!"
Jason Petric
July 7, 2025
5
out of
5
rating by Jason Petric
"Lina did a great job of explaining all the parts of my various coverages and a few options. Easy to read understand and follow what to do."
We responded:
"Thank you for your review, Jason! I'm happy to hear that Lina was able to clearly explain your coverage options. We appreciate your feedback and are here if you have any more questions or need further assistance. Thanks for choosing us!"
chris coronel
July 1, 2025
5
out of
5
rating by chris coronel
"I had a very pleasant conversation with Lina, reviewing all the policies that I have with State Farm . She was able to provide guidance to the questions that I had and implement policy improvements for both auto and household insurance."
We responded:
"Thank you for your review, Chris! I'm happy to hear that Lina was able to assist you with your policies and provide valuable guidance. We appreciate your trust in us for your insurance needs. Let us know if there's anything else we can do for you!"
Isabel Garza
June 28, 2025
5
out of
5
rating by Isabel Garza
"Had an in-house appointment, office was cozy and inviting. Sat with Cross such a sweetheart, helped me save some money on my ins policy! Answered my questions, he made the whole experience easy and comfortable. Thanks Cross!"
We responded:
"Thank you, Isabel! I'm happy to hear that your in-house appointment was comfortable and that Cross was able to assist you with your insurance policy. Our team is dedicated to making your experience as smooth as possible. Let us know if there's anything else we can do for you!"
Tiffani Berry
June 27, 2025
5
out of
5
rating by Tiffani Berry
"Lina makes handling changes to your insurance policy a breeze! She made sure my mom and I were taken care of!"
We responded:
"Thank you for your review, Tiffani! I'm happy to hear that Lina made the process smooth for you and your mom. We're committed to providing excellent service, and it's great to know Lina delivered that. If you need anything else, feel free to reach out!"
Lynnett Toroitich
June 23, 2025
5
out of
5
rating by Lynnett Toroitich
"Congratulations and thank you for the good service and audible response I got Victor took time to get me a better option. Thank you"
We responded:
"Thank you, Lynnett! I'm happy to hear that Victor provided you with excellent service and helped find a great option for you. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Liana Wood
June 21, 2025
5
out of
5
rating by Liana Wood
"I’ve been lucky to be insured by Kathleen’s office. One thing about this office that completely stands out is their attention to detail, willingness to walk you through the details of every policy, and their recommendations they would make even to their families and themselves. Cross in Kathleen’s office took almost an hour with me discussing the ins and outs of the updates to my policy, answering every question I had with the utmost confidence and accuracy. He is exceptional in his professionalism and knowledge! Many thanks to Cross, Kathleen, and the entire team at this agency for taking care of me, my car, and my home."
We responded:
"Thank you, Liana, for your wonderful feedback! I'm so happy to hear that Cross and the team provided you with such detailed and professional service. We’re committed to ensuring you feel confident and informed about your policies. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Marquis Burrell
June 21, 2025
5
out of
5
rating by Marquis Burrell
"Lina did awesome and answered all my questions. And help me find the best options to adjust my car insurance. Even got me signed up for life insurance. She is very thoughtful. And even makes me laugh. I will definitely be sticking with this office and recommending them from now on."
We responded:
"Marquis, thank you for the kind review! Lina is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us! "
Koala Tori
June 20, 2025
5
out of
5
rating by Koala Tori
"I had a great experience getting an auto insurance policy. Victor, was very helpful, and insightful. The customer service was amazing. Would recommend 10/10."
We responded:
"Thank you for your review, Koala Tori. I'm happy to hear that you had a great experience with your insurance policy! Victor is indeed a valuable part of our team, and I'm glad he could assist you. We appreciate your recommendation and are here if you need anything else!"
Jack McKenzie
June 17, 2025
5
out of
5
rating by Jack McKenzie
"Lina was terrific ! She was friendly and very helpful in reviewing all of my policies and coverages. Thank you !"
We responded:
"Thank you, Jack! I'm happy to hear that Lina provided such friendly and helpful service while reviewing your policies and coverages. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
hameed zada
June 15, 2025
5
out of
5
rating by hameed zada
"Great service"
We responded:
"Thank you, Hameed! I'm happy to know you received great service. If you need anything else, feel free to reach out!"
Karen English
June 14, 2025
5
out of
5
rating by Karen English
"I just wanted to drop a line of extreme thanks and appreciation for Kaitlyn. She is wonderful! We just recently experienced multiple claims/losses due to the June 1, 2025 hail storm. State Farm has been incredible at every turn and Kaitlyn has been particularly a stand out! So, so appreciative for Kaitlyn being there!"
We responded:
"Thank you, Karen, for your kind words! I'm delighted to hear that Kaitlyn has been such a great support during your claims process. It's wonderful to know that our team could assist you effectively after the hail storm. We’re always here to help with anything you need!"
Craig Zaunbrecher
June 12, 2025
5
out of
5
rating by Craig Zaunbrecher
"I had a positive experience, my call was taken immediately and Lina explained my options in a manner I could easily understand. The issue at hand was dealt with in a timely manner."
We responded:
"Thank you for your review, Craig! I'm happy to hear that Lina was able to assist you promptly and clearly. Our team is dedicated to providing efficient and understandable service. Let us know if there's anything else we can do for you!"
El Junior LSX
June 12, 2025
5
out of
5
rating by El Junior LSX
"I’ve been a customer since 2014 . Staff is very professional and polite always willing to help. Every time I have question or concern I call and speak with Lina. I recommend Kathleen Alexander StateFarm to all my family and friends. #1 insurance!!!"
We responded:
"We appreciate your kind words very much- it is a pleasure doing business with you!"
Kassidy Ketron
June 12, 2025
5
out of
5
rating by Kassidy Ketron
"Cross helped me get a car insurance plan that saved me almost $200/month. He was so laid back and helpful in answering all my questions. Working with him was an absolute pleasure."
We responded:
"Thank you for your review, Kassidy! I'm happy to hear that Cross was able to assist you in finding an effective insurance plan. It's wonderful to know that his laid-back and helpful approach made your experience enjoyable. If you need further assistance, feel free to reach out anytime!"
Johnathon Miranda
June 9, 2025
5
out of
5
rating by Johnathon Miranda
"Greatly appreciate the service! Lina was very helpful! And able to provide affordable insurance for my motorcycle!"
We responded:
"Thank you, Johnathon! I'm happy to hear that Lina was able to assist you with affordable insurance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Mohammad Akkad
June 5, 2025
5
out of
5
rating by Mohammad Akkad
"I recently returned to the Kathleen Alexander State Farm office thanks to the outstanding service provided by Cross. His professionalism and deep understanding of my insurance needs made the process smooth and stress-free. I’m grateful for his dedication and highly recommend him to anyone looking for a knowledgeable and reliable agent."
We responded:
"Thank you, Mohammad! I'm happy to hear about your positive experience with Cross. His dedication and expertise are truly valued here. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
Denise JORDAN
June 5, 2025
5
out of
5
rating by Denise JORDAN
"DOMINIQUE WAS VERY KNOWLEDGEABLE AND VERY PATIENCE THANK YOU FOR YOUR CONCERN...."
We responded:
"Thank you for your review, Denise! I'm happy to hear that Dominique provided knowledgeable and patient service. Your satisfaction is important to us, and we're here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
Meera Riner
June 4, 2025
5
out of
5
rating by Meera Riner
"I recently moved to Texas and had to get auto insurance and homeowner’s insurance. BIG props to Kaitlyn for her incredible support and guidance through this complex journey. I could not have done this without her"
We responded:
"Thank you, Meera! I'm so happy to hear that Kaitlyn was able to provide you with the support and guidance you needed during your move. We appreciate your business with us for your insurance. If you have any questions, feel free to reach out anytime!"
Travis Brewer
June 3, 2025
5
out of
5
rating by Travis Brewer
"Can’t thank Cross enough for his help and assistance with our policies! He took all the guess work out of switching providers and assuring we had the right amount of coverage and protection. Super knowledgeable, responsive, and personable! Cross exemplifies what it means to go above and beyond for his customers and their needs!"
We responded:
"Thank you, Travis! I'm happy to hear about your positive experience with Cross. His dedication to making the process smooth and ensuring you have the right coverage is truly appreciated. We’re here to help with any future needs!"
luz garcia
June 2, 2025
5
out of
5
rating by luz garcia
"Thank you Dominique and Victor for explaining discounts and bundle services on my policies."
We responded:
"Thank you, Luz Garcia! I'm happy to hear that Dominique and Victor were able to assist you with your policies. We appreciate your feedback and are here to help with any questions or needs you may have."