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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of james

james

March 6, 2026

5  out of  5
rating by james
"Jocelyne was amazing and very helpful with assisting me with Kathleen Alexander’s office. She went above and beyond to help me save money. She found me a better premium with cheaper rates and even extra discounts compared to the previous policy I had. I originally received a follow-up call from another representative. During that call I let him know I wanted to remove a car from my policy. He told me that removing the car would cause me to lose my multi-car discount, but he didn’t offer any other options to help lower my premium. After that, Jocelyne actually called me back and took the time to review my policy. She worked to find a better option and was able to set me up with a new policy, a lower premium, additional discounts, and even life insurance. Her customer service was outstanding and she truly took the time to help me save money. I really appreciate her effort and professionalism. Thank you, Jocelyne!"
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Darnell Darnell

March 2, 2026

5  out of  5
rating by Darnell Darnell
"Great customer service. Jocelyn with Kathleen Alexander State Farm office was very helpful with explaining my policy."
We responded:
"Thank you, Darnell! I'm happy to hear that Jocelyne was able to assist you with your policy. Our team is dedicated to providing excellent service, and your feedback is appreciated. If you have any more questions or need further assistance, feel free to reach out!"
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J M

March 2, 2026

5  out of  5
rating by J M
"Lina was kind and helpful and patient, excellent customer service from her"
We responded:
"Thank you! I'm happy to hear about your positive experience with Lina. She truly values providing excellent customer service. If you need anything else, feel free to reach out!"
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Cameron Thomas

February 27, 2026

5  out of  5
rating by Cameron Thomas
"Jocelyne was a big help, got my insurance taken care of quickly and easily"
We responded:
"Thank you, Cameron! I'm happy to hear that Jocelyne was able to assist you efficiently with your insurance needs. Our team is dedicated to providing quick and easy service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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dennniissseee

February 25, 2026

5  out of  5
rating by dennniissseee
"I spoke with Dominique and she guided me through the auto insurance process smoothly and efficiently! Will definitely be recommending here!"
We responded:
"Thank you for sharing your experience! I'm glad Dominique was able to assist you with the insurance process so smoothly. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Jesse Oyervides

February 17, 2026

5  out of  5
rating by Jesse Oyervides
"Amazing experience! Victor L. Quinonez was very helpful i was able to get a better policy and price absolutely recommend him and the team."
We responded:
"Thank you, Jesse! I'm happy to hear that Victor was able to assist you in finding a better policy and price. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Andrew Pickard

February 14, 2026

5  out of  5
rating by Andrew Pickard
"Cross was extremely helpful in saving me money! Made the process easy and efficient. A job well done!"
We responded:
"Thank you, Andrew! I'm happy to hear that Cross was able to assist you effectively and make the process smooth. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Stephanie Brown

February 13, 2026

5  out of  5
rating by Stephanie Brown
"Víctor is great and quick!"
We responded:
"Thank you, Stephanie! I'm happy to hear that Víctor provided you with quick and great service. Our team is dedicated to delivering efficient and excellent support. Let us know if there's anything else we can assist you with!"
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Cathy Cannon

February 11, 2026

5  out of  5
rating by Cathy Cannon
"Cross was very knowledgeable about State Farm and he was also very personable. Definitely a great insurance agent."
We responded:
"Thank you, Cathy! I'm happy to hear that Cross provided you with knowledgeable and personable service. Our team is dedicated to offering great experiences, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Richard Miller

February 2, 2026

5  out of  5
rating by Richard Miller
"Lina Martinez was very helpful and responsive. Once our call completed, all information needed emaild."
We responded:
"Thank you for your review, Richard! I'm happy to hear that Lina was helpful and responsive during your call. Our team is dedicated to providing efficient service, and it's great to know you received all the information you needed promptly. If there's anything else we can assist you with, feel free to reach out!"
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Mack Richie

February 2, 2026

5  out of  5
rating by Mack Richie
"Great price but even better service. Cross was very well informed and extremely helpful."
We responded:
"Thank you, Mack! I'm happy to hear that you appreciated both the pricing and the service. Cross is indeed knowledgeable and dedicated to helping our customers. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Jessica Jacobs

February 2, 2026

5  out of  5
rating by Jessica Jacobs
"Cross hooked me up.He was very helpful and got me good deals. And his coworkers were even very helpful and easy to talk to. Thank you"
We responded:
"Hey Jessica! I’m happy to hear that Cross and the team could assist you and help you find good deals. It’s great to know the process was easy and that everyone was approachable. Thank you for sharing your experience."
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Aida Evans

January 30, 2026

5  out of  5
rating by Aida Evans
"Cross has done a great job setting me up with auto insurance. He was very thorough and addressed all my concerns."
We responded:
"Aida, thank you for your feedback! I'm happy to hear that Cross provided you with thorough assistance and addressed all your concerns with your auto insurance setup. We’re here to help with any future needs!"
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Clayton McLucas

January 30, 2026

5  out of  5
rating by Clayton McLucas
"I had the greatest experience working with cross!! Very nice and had answered for every question. He made sure I had the right coverage I was looking for and also helped me with some discounts by adding a life policy with my auto. If I could give them 10 stars I would. I have definitely found my agent for life"
We responded:
"Thank you, Clayton! I'm happy to hear about your positive experience with Cross. It's wonderful that he was able to assist you with your coverage and find some discounts for you. We’re here to help with any future insurance needs you may have!"
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Diane Sanchez

January 29, 2026

5  out of  5
rating by Diane Sanchez
"Linda Martinez was very kind and very helpful ."
We responded:
"Thank you, Diane! I'm happy to hear that Linda was able to assist you with kindness and helpfulness. Our team is dedicated to providing excellent service, and it's wonderful to know Linda delivered just that. If you need anything else, feel free to reach out!"
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Melissa Howard

January 29, 2026

5  out of  5
rating by Melissa Howard
"Jocelyne was very helpful and quick to answer all my questions! Highly recommend Kathleen Alexander and her team!"
We responded:
"Melissa, thank you for your wonderful feedback! I'm happy to hear that Jocelyne was able to assist you efficiently. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
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Ashlee Michelle

January 28, 2026

5  out of  5
rating by Ashlee Michelle
"I have been with State Farm for over 10 years and they have ALWAYS been super kind and helpful! I wouldn’t go with any other insurance company! Thank you for being such a fantastic addition to my daily life!!!! 😊"
We responded:
"Thank you so much, Ashlee! I'm really happy to know that our team has been a fantastic part of your life for over a decade. Your loyalty and kind words mean a lot to us. If there's anything else we can do for you, just let us know!"
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Rudy Martinez

January 22, 2026

5  out of  5
rating by Rudy Martinez
"Great experience chatting with Lina Martinez Got the job done"
We responded:
"Thank you, Rudy! I'm happy to hear about your positive experience with Lina Martinez. It's wonderful to know she was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out!"
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Lisa Pickard

January 19, 2026

5  out of  5
rating by Lisa Pickard
"Just had an amazing 5-star experience with Cross Corcoran! He was able to lower my auto/home insurance bundle cost while improving the coverage plan. He was transparent & professional during the entire process, answering my questions while anticipating others so I didn’t need to ask myself. I feel confident that I’m getting the best coverage for the best price, and encourage you to spend a few minutes with Cross before renewing your own policy. Well done- Bravo! 🙌🏼"
We responded:
"Lisa, thank you for sharing your wonderful experience! I'm happy to hear that Cross was able to assist you with your insurance needs while providing clarity and professionalism. Your confidence in our service means a lot. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Michelle Valenzuela

January 13, 2026

5  out of  5
rating by Michelle Valenzuela
"Great customer service. Very personable. Easy to make changes to the policy in a timely matter."
We responded:
"Thank you, Michelle! I'm happy you found our customer service personable and efficient. It's great to know that making policy changes was easy for you. If you need anything else, feel free to reach out!"
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Billy Mays

January 7, 2026

5  out of  5
rating by Billy Mays
"Cross was amazing - kept the appt set, was super responsive, knowledgeable, and saved me 50% on my home and auto!! Yes, 50%!! Thank you, Cross!!"
We responded:
"Billy, thank you for your fantastic review! I'm happy to hear that Cross provided such excellent service and helped you save significantly on your insurance. If you need anything else, feel free to reach out!"
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Belinda Gould

December 29, 2025

5  out of  5
rating by Belinda Gould
"I love this location. Kathleen and her staff are wonderful and very professional and have taken care of me on everything that I have needed. I have been with them for many years. Cross is an exceptional representative. I will ask to speak to him in the future and plan on being with them for years to come."
We responded:
"Belinda! Thank you so much for leaving such kind words on our page, we appreciate your business and are so happy to hear you are receiving great service from our staff!"
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Tyler Embry

December 29, 2025

5  out of  5
rating by Tyler Embry
"Excellent service, great pricing and quickly done"
We responded:
"Thank you, Tyler! I'm happy you appreciated the service and pricing. If you need anything else, feel free to reach out!"
Profile photo of Young “Blazed” DURG

Young “Blazed” DURG

December 28, 2025

1  out of  5
rating by Young “Blazed” DURG
"Canceled my car insurance because my car was totaled in an accident (not at fault) which they knew about. Then they send me a bill 😂😂😂. Completely ridiculous."
We responded:
"Thank you for sharing your experience, we understand how frustrating this situation must have felt, especially after dealing with an accident. When a vehicle is totaled, claims and billing are handled separately. While the claim itself is managed through State Farm Claims, policy cancellations and billing are processed at the corporate level, not directly through the local agency. Because of this, a bill can sometimes generate automatically until the policy is formally updated or canceled through the proper process. We completely understand how confusing and frustrating that can be, and we’re always happy to help explain next steps or assist in getting everything resolved as smoothly as possible during an already stressful time. We appreciate you taking the time to share your experience."
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Floyd Hodges

December 22, 2025

5  out of  5
rating by Floyd Hodges
"Cross was very helpful with my concerns about notices I received about my credit check and signing my new policy. He was very informative and polite. Thank you for your service on my insurance policy."
We responded:
"Thank you, Floyd! I'm happy to hear that Cross was able to assist you with your concerns and provide the information you needed. We appreciate your trust in us for your insurance needs. If you have any more questions or need further assistance, feel free to reach out!"